Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Beeman

Salem

Summary

Operations professional with focus on streamlining processes and enhancing efficiency. Known for strong team collaboration and adaptability to changing needs. Reliable and results-driven with expertise in process improvement and resource management.

Overview

13
13
years of professional experience

Work History

Operations Associate

GoPuff
12.2023 - Current
  • Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
  • Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
  • Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
  • Followed shipping and receiving procedures for goods and materials.
  • Improved operational efficiency by implementing new processes and streamlining existing workflows.
  • Maintained and prioritized to-do-list and followed up to complete tasks on-time.
  • Managed inventory levels for optimal product availability and reduced waste.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Completed daily logs for management review.

Kennel Manager

Pet Village
05.2012 - 03.2020
  • Conducted facility tours for potential clients, showcasing the high-quality services provided at the kennel.
  • Ensured cleanliness of facilities by establishing a rigorous cleaning schedule, improving overall hygiene levels.
  • Managed inventory to ensure adequate supplies, effectively reducing costs and waste.
  • Streamlined record keeping for better tracking of daily activities and animal health data.
  • Oversaw care, grooming and medication of pets during temporary kennel stays.
  • Improved kennel operations by implementing efficient scheduling and staff management strategies.
  • Oversaw hiring processes for new staff members, ensuring a well-equipped team that maintained high standards of care.
  • Enhanced animal care standards through regular monitoring and updating of health protocols.
  • Developed schedule for kennel assistants to balance walking, feeding and socializing needs of animals in care.
  • Led team meetings to discuss updates, provide training, and address any concerns or issues within the facility.
  • Consistently evaluated current practices for areas of improvement, making necessary adjustments to optimize productivity within the facility.
  • Collaborated with veterinarians to ensure proper medical care for all animals under the facility''s care.
  • Implemented safety measures to minimize risks of accidents or injuries among staff members and animals.
  • Provided excellent customer service by addressing client inquiries promptly and professionally.
  • Worked closely with local animal shelters and rescue organizations to coordinate adoptions or temporary housing arrangements.
  • Established emergency protocols for handling unforeseen situations involving animals or staff members efficiently.
  • Developed strong relationships with clients, resulting in increased customer satisfaction and repeat business.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

No Degree - Pharmacy Technician

Carrington College
Mesa, AZ
01.2010

GED -

Maricopa Community Colleges, Mesa Community College
Mesa, AZ
04.2000

Skills

  • Customer service
  • Verbal and written communication
  • Deadline management
  • Interpersonal and written communication
  • Team support
  • Project management
  • Procedure development
  • Relationship building
  • Scheduling
  • Operational efficiency
  • Safety procedures
  • Supply ordering
  • Process improvements
  • Operations management
  • Workload prioritization
  • Forecasting
  • Policy reviews
  • Safety policies
  • Warehouse equipment operation
  • Continuous improvement
  • Team collaboration
  • Excellent communication
  • Reliability
  • Organizational skills
  • Multitasking Abilities
  • Active listening
  • Telephone and email etiquette
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Self motivation
  • Professionalism
  • Goal setting

Timeline

Operations Associate

GoPuff
12.2023 - Current

Kennel Manager

Pet Village
05.2012 - 03.2020

No Degree - Pharmacy Technician

Carrington College

GED -

Maricopa Community Colleges, Mesa Community College

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Rebecca Beeman