Forward-thinking professional who generates high-quality work. Uses strong attention to detail to drive success. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Teacher
Rivers. Edge Christian Academy
Knoxville, TN
08.2021 - Current
Developed and implemented lesson plans based on curriculum objectives.
Assessed student performance through tests, quizzes, and other assessments.
Provided individualized instruction to meet the needs of all students.
Instructed students in academic subjects such as math, science, language arts, social studies, and history.
Encouraged critical thinking skills and problem-solving strategies among students.
Utilized technology-based learning tools to enhance classroom instruction.
Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
Participated in professional development workshops related to teaching methods or curriculum changes.
Organized parent conferences throughout the year to discuss student progress.
Created meaningful projects that allowed students to apply their knowledge in real world situations.
Assistant Director
Child Enrichment Center
Knoxville, TN
08.2019 - 05.2021
Developed and managed a team of 10 employees to ensure efficient operations of the organization.
Coordinated financial activities, budgeting and forecasting for assigned departments.
Implemented policies and procedures to ensure compliance with federal, state and local laws.
Monitored staff performance, provided feedback and conducted annual reviews.
Assisted in developing strategic plans to meet organizational goals and objectives.
Managed daily workflow of personnel by assigning tasks, tracking progress and providing assistance when needed.
Ensured compliance with safety regulations among all personnel.
Identified areas of opportunity for cost savings initiatives across departments.
Managed schedules by completing work accurately and on time.
Cultivated and maintained relationships to promote positive work culture.
Mentored new employees on industry practices and business operations.
Produced and distributed memos, newsletters and other forms of communication.
Credit Service Representative
Vanderbilt Mortgage and Finance Inc.
Maryville, TN
08.2017 - 08.2019
Processed loan applications and reviewed credit reports to determine whether customers met the criteria for loan approval.
Maintained customer accounts by verifying, allocating, and posting transactions.
Provided customer service by responding to inquiries regarding account balances and payment histories.
Analyzed financial statements in order to identify potential risk factors or areas of concern.
Reviewed customer files to ensure compliance with company policies and procedures.
Researched discrepancies associated with customer accounts and resolved issues in a timely manner.
Participated in training sessions designed to improve job knowledge and skills related to credit services.
Ensured compliance with applicable laws, regulations, and industry best practices related to consumer lending activities.
Kept detailed reports of client and account data, consistently updating database with latest information.
Collaborated cross-functionally with sales, management and other departments to maintain effective operations.
Verified applicants' references pertaining to employment and income sources.