To obtain a position that allows me to utilize my skills and experience in a fast-paced environment where I can continue to grow while helping others.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Bill Gray's
Rochester, NY
09.2019 - Current
Open the store, count the drawers and the safe to ensure the proper amounts of bills and coins, prepare deposit slips, and create prep lists.
Clear open register orders, inspect the store for cleanliness and stock levels, and open the store for business.
Correct employee timecard errors.
Assign tasks and manage crew members to ensure productivity.
Handle customer complaints and de-escalate situations in a calm and professional manner.
Schedule breaks to avoid overlapping and ensure proper staffing levels.
Star Trainer / Supervisor / Crew Member
Bill Gray's
Rochester, NY
04.2017 - 09.2019
Took on additional responsibilities while maintaining all duties of prior positions.
Trained new hires and assessed employee competency in station roles.
Supported multiple stations during busy periods and directed workflow.
Closed store: powered down fryers, grills, and heat wells; secured food; locked and armed premises.
Prepared food, including cheese portioning, and completed other prep tasks as needed.
Concession Stand Cashier
Frontier Field
Rochester, NY
Entered customer orders into the POS system quickly and accurately.
Handled payments, gave correct change, and ensured all items were included in the order.
Balanced multiple orders at once with strong multitasking skills.
Opened and closed concession stands following company procedures.
Education
High School Diploma - undefined
Greece Olympia High School
01.2019
Skills
Leadership & Team Coordination
Communication & Customer Service
Time Management
Problem Solving
Supervising & Management
Multitasking in Fast-Paced Environments
Accomplishments
2007-2023, Participated in various teams over 16 years, developing strong teamwork and leadership skills., Pop Warner (5 years): 1st Place at Nationals, All-Star Cheer (10 years): Competed at Worlds (4 years) and placed 7th at Summit