Rebecca Bertucci
Chalmette,LA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Day Program Manager
Magnolia Community Services
07.2023 - Current
- Enhanced program effectiveness by implementing individualized goal-setting and progress tracking for participants.
- Increased participant satisfaction by creating diverse, engaging, and personalized daily activities.
- Improved staff efficiency and collaboration through regular communication, training, and support initiatives.
- Optimized program budget allocation by closely monitoring expenses and identifying cost-saving opportunities.
- Developed strong relationships with community partners to provide additional resources and opportunities for participants.
- Coordinated with other departments within the organization to ensure seamless integration of services for participants'' benefit.
- Recruited trained, and supervised a high-performing team of staff members committed to participant success.
- Strengthened community relations by organizing events showcasing the talents and accomplishments of day program participants.
- Collaborated with families, caregivers, and other support networks to provide holistic support for participants'' overall wellbeing.
- Handled coordination of daily activities and direct report assignments.
- Reviewed and updated time and attendance system records.
Case Manager
Magnolia Community Services
06.2019 - Current
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
- Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect as mandated by law.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Evaluated program effectiveness continually through data analysis and outcome measurement metrics.
- Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Collaborated with an interdisciplinary team to determine timely delivery of services.
- Provided education on health and nutrition for patients to maintain healthy habits and wellbeing.
- Provided leadership, guidance and support to staff members.
- Analyzed trends and data to inform decision-making and program development.
SpEd Teacher
Schneckenburger Elementary
08.2018 - 05.2019
- Increased student engagement by incorporating hands-on activities and real-world examples in lesson plans.
- Collaborated with other teachers and support staff to provide a comprehensive educational experience for all students.
- Improved student reading comprehension and fluency through targeted interventions and small group instruction.
- Implemented behavior management strategies to maintain a positive learning environment, resulting in decreased classroom disruptions.
- Conducted regular assessments of student progress, adjusting instructional methods as needed to optimize learning outcomes.
- Provided specialized instruction in math, reading, and writing for students with diverse learning needs, leading to improved academic performance.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Taught multiple subjects to students with intellectual or emotional disabilities.
- Redirected students using Positive Behavior Support (PBS).
- Collaborated with other educators to develop instructional strategies.
- Maintained accurate records of student progress and attendance.
Case Manager
Magnolia Community Services
08.2015 - 07.2018
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
- Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect as mandated by law.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Collaborated with an interdisciplinary team to determine timely delivery of services.
- Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
- Evaluated treatment plans against individual goals and healthcare standards.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Provided education on health and nutrition for patients to maintain healthy habits and wellbeing.
- Provided leadership, guidance and support to staff members.
- Monitored program performance and outcomes for successful delivery of services.
Personal Care Assistant
Gwen Caire
03.2014 - 06.2018
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Enhanced client well-being by assisting with daily activities such as feeding, dressing, and grooming and bringing to recreational activities.
- Promoted independence with structured routines and clear communication to support clients in their daily lives.
Education
Bachelor of Science - Family And Consumer Sciences
Southeastern Louisiana University
Hammond, LA05.2016
Skills
- Time Management
- Problem Solving
- Strategic Planning
- Interpersonal Skills
- Stress Management
- Staff Supervision
- Policy Implementation
- Program Development
Certification
- Supported Employment Core Training, LSU Health New Orleans, September 2023
- AAIDD-LA 2023 Annual Meeting and Conference
- ServSafe Certification
- CPR Certified
Timeline
Day Program Manager
Magnolia Community Services
07.2023 - Current
Case Manager
Magnolia Community Services
06.2019 - Current
SpEd Teacher
Schneckenburger Elementary
08.2018 - 05.2019
Case Manager
Magnolia Community Services
08.2015 - 07.2018
Personal Care Assistant
Gwen Caire
03.2014 - 06.2018
Bachelor of Science - Family And Consumer Sciences
Southeastern Louisiana University
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