Summary
Overview
Work History
Education
Skills
Timeline
Generic

REBECCA BISHOP

Lexington,KY

Summary

A compassionate and team-driven employee with interpersonal skills pursuing a new role where hard work and dedication will be highly valued. Good communicator, planner, and conflict manager with an understanding of training needs for the department. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Self-motivated work ethic to perform effectively in independent or team environments. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

14
14
years of professional experience

Work History

Assistant to the Regional Director/Career Services

Goodwill Industries Of Kentucky
10.2021 - Current
  • Created and executed growth and retention strategy for region.
  • Worked closely with organizational leadership to strategically affect direction.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Developed impactful and strategic partnerships with clients to drive business development.
  • Established performance goals for each department and provided feedback on methods for reaching those milestones.
  • Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget.
  • Monitored system of electronic records to keep data accurate and enforce timely entry of new information.
  • Constructed short- and long-term planning to improve client programs.
  • Collaborated with department managers to correct and improve services.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Accomplished multiple tasks within established timeframes.

Career Coach

Goodwill Industries of Kentucky, Inc
10.2021 - 10.2022
  • Developed career plans based on individual needs
  • Counseled clients one-on-one regarding their current situation, desires, aptitudes, education, and employment history
  • Assisted clients in building successful job search strategies to find gainful employment
  • Maintained case notes and documented actions
  • Enhanced community outreach, to highlight programs and meet potential community partners
  • Completed client intakes to assess situations, limitations, and issues and implement services to address needs
  • Maintained regular contact with clients.

Paralegal

Bishop Paralegal Services
10.2012 - 03.2020


  • Collaborated with management and fellow paralegals to organize operations and achieve demanding schedule targets.
  • Assisted counsel in preparing answers and providing documentation and information for discovery request
  • Prepared legal briefs, motions, and pleadings
  • Managed billable hour tracking, payroll, and client invoicing
  • Created and implemented policies, workflow processes, and work assignments
  • Contributed to, maintained, and updated online data repositories for accessibility and to reflect firm standards
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports

Residential Monitor

Chrysalis House, Inc.
01.2009 - 09.2011

• Supervise and assist clients with substance abuse disorders and co-occurring mental health disorders

• Intake assessments/Interviews

•Conducted rehabilitation therapy groups

• Group Management/Public Speaking

• Observe/Log client behavior

  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Facilitation/Corrective Thinking Class

Education

Associate of Arts - Human Services

Bluegrass Community and Technical College
10.2010

Bachelor of Science - Paralegal Studies

Eastern Kentucky University
2010

Skills

  • Microsoft Office 365
  • Operational Standards
  • Activity Organization
  • Business Operations
  • Organizational Systems
  • Crisis Training
  • Strong analytical skills
  • Prioritize and solve problems
  • Regional Accounts
  • Team Coordination
  • Issue Resolution
  • Financial Analysis

Timeline

Assistant to the Regional Director/Career Services

Goodwill Industries Of Kentucky
10.2021 - Current

Career Coach

Goodwill Industries of Kentucky, Inc
10.2021 - 10.2022

Paralegal

Bishop Paralegal Services
10.2012 - 03.2020

Residential Monitor

Chrysalis House, Inc.
01.2009 - 09.2011

Associate of Arts - Human Services

Bluegrass Community and Technical College

Bachelor of Science - Paralegal Studies

Eastern Kentucky University
REBECCA BISHOP