Rebecca Blackwell
Graniteville,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Sterilization Technician
Oral Surgery of West Augusta
01.2025 - Current
- Prepared trays with standard dental instruments to promote quick turnover from one patient to next.
- Operated and maintained steam autoclaves by using distilled water, checking for leaks and cleaning air traps and water sensors.
- Supported surgical teams with timely delivery of properly sterilized instruments required for various procedures.
- Wrapped trays, instrument packs, and sets.
- Handled and disposed of sharps, biohazards and other hazardous materials in accordance with established protocols.
- Assisted doctor during procedures, helping to run machinery and keep patients comfortable and still.
- Provided precise x-ray imaging, contributing to accurate diagnoses and treatment recommendations.
Chiropractic Assistant /Front Desk Receptionist
Thigpen Chiropractic
06.2024 - 01.2025
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
Shift Leader
Chick-Fil-A North Augusta
09.2022 - 05.2024
- Create layouts, lead shifts, oversee the training of new leadership/trainers
- Meet with other members of leadership to discuss profits trends, scheduling needs, and employee performance
- Overseeing cash handling as well as counting safes and money drawers for accuracy
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Certified Trainer
Chick-Fil-A North Augusta
12.2020 - 09.2022
- Assist new trainees in hiring process as well as scheduling
- Create spreadsheets to track new employee performance as well as meeting with leadership to discuss new employee performance
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Conducted post-training follow-ups with participants to ensure proper knowledge transfer and application on the job site.
- Analyzed and evaluated training effectiveness and program outcomes.
Education
Aiken Tech
High School -
Midland Valley High School
06-2021
Skills
- Equipment sterilization
- Steam autoclave operation
- Staff training
- Friendly, positive attitude
- Teamwork and collaboration
- Computer skills
- Customer service
- Attention to detail
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeImportant To Me
Career advancementWork-life balanceTimeline
Sterilization Technician
Oral Surgery of West Augusta
01.2025 - Current
Chiropractic Assistant /Front Desk Receptionist
Thigpen Chiropractic
06.2024 - 01.2025
Shift Leader
Chick-Fil-A North Augusta
09.2022 - 05.2024
Certified Trainer
Chick-Fil-A North Augusta
12.2020 - 09.2022
Aiken Tech
High School -
Midland Valley High School
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