Rebecca Blayney
El Paso,TX
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Bartender
Texas Roadhouse
01.2024 - Current
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Texas Roadhouse/ DOD
10.2021 - Current
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Learned drink mixes and proper alcohol portion
- Vast knowledge on liquor brands, as well as wine and beers
Server Shift Leader
Lakeside At Amelia Island
12.2020 - 09.2021
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Contributed ideas for improving server procedures during weekly meetings with management staff.
- Educated staff on proper food handling techniques, contributing to consistently high health inspection scores.
- Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
Education
No Degree - Emergency Medical Technology
Proaction Medical Institute
El Paso, TX12.2022
High School Diploma -
Yulee High School
Yulee, FL06.2021
Skills
- Tableside Service
- High Energy and Stamina
- Strong Work Ethic
- Suggestive Selling
- Team Player
- Decision-Making
- Team Leadership
- Professional Appearance
- Reliable and Responsible
- Adaptable and Flexible
- Calm Under Pressure
Timeline
Bartender
Texas Roadhouse
01.2024 - Current
Server
Texas Roadhouse/ DOD
10.2021 - Current
Server Shift Leader
Lakeside At Amelia Island
12.2020 - 09.2021
No Degree - Emergency Medical Technology
Proaction Medical Institute
High School Diploma -
Yulee High School
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