Rebecca Bledsoe
Durant,USA
Summary
Skilled customer service professional with 15+ years of experience in food preparation and kitchen management across various roles. Proven ability to enhance customer satisfaction through effective service and teamwork. Experienced in supervising staff and maintaining high standards of food safety and cleanliness. Adept at multitasking in fast-paced environments, ensuring efficient operations and quality service delivery. Seeking to leverage extensive experience in a dynamic team-oriented setting.
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
16
16
years of professional experience
Work History
Cashier/Customer Service
Jack in the Box
Durant, OK
01.2020 - Current
- Participated in health and safety audits to uphold compliance standards across food handling and service areas.**
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Streamlined order processing by effectively managing peak hour customer flow and payment transactions.**
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Cook
JIMMY'S EGG
Durant, OK
08.2019 - 10.2021
- Operated kitchen equipment efficiently, maintaining optimal performance and reducing downtime during service hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Coordinated with front-of-house staff to ensure accurate order delivery and exceptional dining experiences.
- Prepared meal components in advance for busy shifts, improving overall kitchen productivity and service speed.
Back of House Team Member
Chicken Express
Durant, OK
08.2020 - 04.2021
- Consistently met or exceeded customer expectations, receiving positive feedback from both guests and management regarding food quality and presentation.
- Upheld a high standard of professionalism in all aspects of work, leading by example for other team members to follow.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
- Maintained accurate records of inventory usage to support effective restocking and reduce waste.
- Conducted regular quality checks on food items to uphold customer satisfaction and safety standards.
PCA Personal Care Assistant
AllCare Home Health
Madill, OK
09.2018 - 05.2019
- Assessed patients' daily living needs to tailor personalized care plans that enhance comfort.
- Administered basic medical assistance, including medication reminders and personal hygiene guidance, ensuring compliance with healthcare protocols.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Engaged patients in social activities to promote mental well-being and reduce feelings of isolation during care routines.
- Maintained patient mobility by assisting in physical therapy exercises, promoting independence and functional ability.
Crew Member
Jack in the Box
Durant, OK
02.2014 - 09.2018
- Developed relationships with regular customers, creating a welcoming environment that encouraged repeat visits and positive feedback.
- Resolved customer inquiries promptly and effectively, contributing to a positive store atmosphere and enhanced brand reputation.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
Laborer Helper
Triple J Foundation
Durant, OK
01.2010 - 10.2013
- Assisted in the implementation of site-specific safety protocols to minimize workplace incidents.
- Collaborated with skilled tradespeople to assist in complex construction tasks, fostering teamwork and communication.
- Loaded and unloaded materials efficiently, facilitating smooth workflow during busy construction periods.
- Operated hand tools and power equipment safely, reducing risk of injury or damage to property during construction projects.
- Collaborated with fellow laborers to complete projects within specified timeframes while adhering to quality standards.
- Aided in the assembly of scaffolding and other temporary structures, facilitating safe access to elevated work areas.
- Completed basic carpentry tasks such as framing walls, installing doors, windows, and trimwork for aesthetically pleasing results.
- Performed daily site inspections, identifying potential hazards or areas in need of attention, promoting a safe work environment for all team members.
Education
High school or equivalent -
Rock Creek
Skills
- Time management skills
- Customer service excellence
- Customer relations
- Written and verbal communication
- Professionalism and courtesy
- Conflict resolution
- Attention to detail
Timeline
Back of House Team Member
Chicken Express
08.2020 - 04.2021
Cashier/Customer Service
Jack in the Box
01.2020 - Current
Cook
JIMMY'S EGG
08.2019 - 10.2021
PCA Personal Care Assistant
AllCare Home Health
09.2018 - 05.2019
Crew Member
Jack in the Box
02.2014 - 09.2018
Laborer Helper
Triple J Foundation
01.2010 - 10.2013
High school or equivalent -
Rock Creek