Rebecca Bleser
Alexandria,KY
Summary
Proven Data Integrity Specialist with a track record of enhancing database performance and data quality assurance at ECI Software Solutions. Excelled in teamwork and problem-solving, achieving seamless data integration and significant improvements in staff data management proficiency. Skilled in data migration and fostering cross-functional collaboration, I drive continuous data integrity advancements.
Overview
12
12
years of professional experience
Work History
Data Integrity Specialist
ECI Software Solutions
04.2018 - 01.2025
- Knowledge of SalesForce
- Optimized database performance by refining indexing strategies and implementing necessary updates.
- Developed comprehensive training materials, leading to increased staff proficiency in data management best practices. (Lead process, email process, building campaign, list import process)
- Identified key performance metrics for ongoing monitoring of data integrity efforts and continuous improvement opportunities.
- Collaborated with cross-functional teams to ensure seamless data integration across various platforms.
- Developed and executed data cleanup measures.
- Processed leads and established new opportunities for potential customers.
- Facilitated the migration of accounts and customers, maintaining high standards of data accuracy.
- Performed data imports in Pardot, maintaining accuracy and consistency.
Front Desk Administrator
Tuscany Spa Salon
03.2015 - 10.2018
- Greeted guests upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained an organized reception area, creating a welcoming atmosphere for clients and visitors.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
- Developed strong relationships with clients, fostering loyalty and repeat business through exceptional service.
- Managed multi-line phone systems, directing calls to appropriate departments for efficient communication.
- Streamlined check-in and check-out processes for improved guest experience and reduced wait times.
- Scheduled, coordinated and confirmed appointments for hair stylist, massage therapist and estheticians
- Guided new hires through onboarding processes and front desk responsibilities.
Administrative Assistant
Tangvald MD & Associates
02.2013 - 03.2015
- Answered multi-line high volume phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Managed filing system, entered data and completed other clerical tasks.
- Processed and reconciled daily receipts, ensuring accurate handling of copays, self-pay, and due balances.
Education
Anatomy of Massage
Cincinnati School of Medical Massage
Blue Ash, OH11-2014
High School Diploma -
Newport Central Catholic
Newport, KY05-2011
Skills
- Data reporting
- Data privacy, security and validation
- Data organization
- Data quality assurance
- Data documentation
- Data migration
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Critical thinking
Timeline
Data Integrity Specialist
ECI Software Solutions
04.2018 - 01.2025
Front Desk Administrator
Tuscany Spa Salon
03.2015 - 10.2018
Administrative Assistant
Tangvald MD & Associates
02.2013 - 03.2015
Anatomy of Massage
Cincinnati School of Medical Massage
High School Diploma -
Newport Central Catholic
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