Rebecca Bloomer
San Antonio,TX
Summary
Accomplished Training Manager well-versed in selecting trainers, curriculum and course plans to achieve demanding training objectives. Effective at leading courses on diverse topics. Prepared to offer 24 years of progressive training experience and take on challenging new role at your company.
Overview
11
11
years of professional experience
Work History
Operations Training Manager
10th Battalion, Army Reserves Career Division
Columbus, Ohio
02.2011 - 03.2016
- Conducted orientation sessions and organized on-the-job training for new hires.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Managed new employee orientation training process for more than 150 employees each year.
- Coordinated technical training and personal development classes for staff members.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Planned corporate annual summer and holiday events and team building-based training initiatives.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Organized and edited training manuals, multimedia visual aids and other educational materials.
- Managed all exempt employee coaching, training and performance improvement actions.
- Tested all training software and hardware prior to commencing training programs.
- Directed training programs and development paths for managers and supervisors.
- Created in-depth training manual for all employees.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Selected and assigned instructors to conduct specific training programs.
- Trained staff during demonstrations, meetings, conferences and workshops.
- Trained new hires to perform cross-training exercises with experienced workers.
Army Reserve Career Counselor
10th Battalion, Army Reserves Career Divsion
Cincinnati, Ohio
03.2008 - 03.2011
- Attended job fairs and visited classrooms to provide wide range of information to prospective job seekers.
- Equipped students with job search skills to increase success chances.
- Planned, implemented, monitored and assessed classroom instructional program.
- Devised and oversaw job fairs and career events.
- Mentored junior staff on compliance, procedural and performance strategies.
- Led workshops for job seekers to provide information on job searching, application completion and resume building.
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history.
- Developed career and education plans based on individual needs.
- Helped determine possible vocations and build application documents.
- Helped students evaluate course choices and select relevant classes.
- Worked with team to continuously improve career and placement opportunities for students.
- Kept detailed records of individual histories, scores and documents.
- Maintained modern and technologically-savvy direction for operations.
- Established and oversaw clear guidelines about procedures and success metrics.
Senior Operations Manager
Army Reserve Careers Division
Atlanta, Georgia
03.2005 - 03.2008
- Oversaw workforce management planning, volume predictions and capacity planning.
- Provided leadership for continual management and employee training initiatives.
- Prepared documents for internal and external audits.
- Allocated resources to planned programs according to business objectives.
- Reduced operational risks while organizing data to forecast performance trends.
- Eased team transitions and new employee orientation through effective training and development.
- Raised property accuracy and accountability by creating new automated tracking method.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Coordinated leadership workshops to educate team members on best practices to optimize productivity.
Education
Bachelor of Science - Applied Behavioral Analysis
The University of Arizona
Arizona03.2024
Skills
- Leadership training
- New hire on-boarding
- Staff development plans
- Training solutions development
- Process evaluation and enhancement
- Adult learning theories
- Knowledgeable in Microsoft Word, Outlook, Excel, PowerPoint
- Course development
- Public speaking
- Small Group Instruction
- Time management
- Change Management
- Written and oral communication
- Active Listening
Timeline
Operations Training Manager
10th Battalion, Army Reserves Career Division
02.2011 - 03.2016
Army Reserve Career Counselor
10th Battalion, Army Reserves Career Divsion
03.2008 - 03.2011
Senior Operations Manager
Army Reserve Careers Division
03.2005 - 03.2008
Bachelor of Science - Applied Behavioral Analysis
The University of Arizona
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