Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
23
23
years of professional experience
Work History
Project Manager/Property Manager
Iron Gate Property Management, LLC.
01.2018 - Current
Created detailed list for project and contacted appropriate contractors for estimates.
Hired contractors and monitored project timeline.
Planned, designed, and scheduled phases for projects.
Provided detailed project status updates to owners and management.
Organized and Audited all invoices and payments for tax credit projects in preparation for submission to state.
Monitored all incoming reservations and calendars.
Communicated with guests about any additional needs for there reservation.
Confirmed all payments for reservations had posted.
Barista Shift Supervisor
Starbucks Coffee Company
02.2002 - 02.2019
Maintained accurate inventory counts to meet customer demands and sustain operations.
Served customers quickly and efficiently and created strategies to prevent delays.
Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Generated friendly atmosphere by encouraging employees to greet and speak to customers.
Advised customers on whole bean and bulk tea purchases by detailing origin, flavor, and pairing recommendations.
Property Manager
Storage Banc, Inc.
10.2000 - 08.2001
Daily and monthly reporting on cash flow and occupant status.
Introduced prospective tenants to types of units available and performed tours of premises.
Accounts receivable and followed up on delinquent tenants and coordinated collection procedures.
Coordinated repairmen and other support services for building maintenance needs.
Collected and maintained careful records of rental payments and payment dates.
Conducted regular inspections of both interior and exterior of properties for damage.
Education
High School Diploma -
Kirkwood Sr. High School
Kirkwood, MO
06.1990
Skills
Project Planning
Multi-Unit Operations Management
Managing Subcontractors
Project Management
Staff Training
Performance Evaluations
Processes and Procedures
Purchasing and Procurement
Managing Multiple Projects
Timeline
Project Manager/Property Manager
Iron Gate Property Management, LLC.
01.2018 - Current
Barista Shift Supervisor
Starbucks Coffee Company
02.2002 - 02.2019
Property Manager
Storage Banc, Inc.
10.2000 - 08.2001
High School Diploma -
Kirkwood Sr. High School
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