Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Bobowski

Henderson

Summary

Dynamic and detail-oriented professional with extensive experience in customer service and front office management at First Service Residential. Proven ability to enhance guest experiences through exceptional communication and problem-solving skills. Adept at managing multiple priorities while maintaining a welcoming environment, ensuring operational efficiency and client satisfaction.

Overview

16
16
years of professional experience

Work History

Front Desk Receptionist

First Service Residential
10.2022 - 08.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Store Manager

DV Love Boutique
03.2015 - 10.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Waitress / Bartender

Rustic Lounge
07.2016 - 10.2019
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.

Teamster

Local 631
01.2009 - 11.2014
  • Ensured timely communication between drivers, dispatchers, and clients to facilitate smooth operations within the company network.
  • Supported business growth by consistently meeting or exceeding performance goals related to efficiency, safety, and customer service metrics.
  • Demonstrated adaptability by quickly adjusting to changes in routes or schedules as needed for successful job completion.
  • Maintained compliance with all relevant regulations, including DOT requirements, OSHA standards, and union rules.
  • Played an integral role in successful project completion by effectively collaborating with fellow Teamsters and other departments as needed.
  • Improved customer satisfaction by promptly addressing concerns and providing exceptional service during deliveries.
  • Optimized warehouse organization, enabling faster loading times and more efficient use of space.

Waitress

Laziza
05.2012 - 03.2014
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.

Education

No Degree - Business

CSN
Henderson, NV

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Administrative skills
  • Front office management
  • Work prioritization
  • Administrative support
  • Initiative-taking
  • Complex Problem-solving
  • Issue handling

Timeline

Front Desk Receptionist

First Service Residential
10.2022 - 08.2024

Waitress / Bartender

Rustic Lounge
07.2016 - 10.2019

Store Manager

DV Love Boutique
03.2015 - 10.2022

Waitress

Laziza
05.2012 - 03.2014

Teamster

Local 631
01.2009 - 11.2014

No Degree - Business

CSN

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