Rebecca Bonham

• Conducted commissary sales transactions, processed inmate order forms, performed data entry and verified and delivered pulled orders to inmates.
• Performed transfers of products and merchandise from warehouse to inmates.
• Verified incoming shipments against receiving documents and noted and reported discrepancies, damages or quality concerns.
• Mentored new hires on commissary procedures and expectations, promoting teamwork among staff members.
• Contributed to the continuous improvement of commissary operations by suggesting and implementing new process improvements that increased efficiency and effectiveness.
• Communicated effectively with team members, fostering positive working relationships that improved overall productivity.

Monitor and supervise inmates while preparing food for the officer's dining room.

Adhere to all safety guidelines within Aramark policy by following procedures for safe food preparation, assembly and presentation.

Maintain high standards of customer service during high-volume, fast paced operations.

Communicate clearly with inmates, staff and management.

Assist management with inventory control and stock ordering.

Experienced in property, laundry and commissary.

Familiarized guests with menu and daily specials, accurately recorded food and drink orders.

Delivered friendly and efficient service to ensure a pleasant dining experience.

Accurately totaled, processed and collected payments from guests using the point-of-sale system.

Trained new servers on menu knowledge and how to provide quality service to our guests.

Maintained knowledge as well as assisted with additional duties as assigned by the manager.

• Scanned, bagged and loaded purchases in accordance with best practices.
• Processed cash, checks, credit card, coupon and voucher transactions.
• Helped with stocking and merchandising to maximize sales and provided a pleasant shopping experience.
• Developed reputation for prompt, efficient service with high level of accuracy. Handled over 100 transactions on average daily.

• Delivered exceptional customer service by greeting customers and completing their transactions.
• Restocked front counter and drive through as well as maintained the cleanliness of the front end of store daily.
• Developed a strong knowledge of all products offered in order to upsell.
• Supported other areas of the restaurant as necessary, such as setup, cleanup, prep work, and equipment maintenance.