Rebecca Boone

House Cleaner

Self Employed

04.2019 - Current

Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
Emptied trashcans and transported waste to collection areas.
Delivered quality customer service to address urgent needs and cleaning requests.

CITY OF FORT WORTH

12.2018 - 04.2019

Work 40 hours per week
Vita Site Coordinators
Vita Site Coordinators provide daily guidance to volunteers on work flow, problem solving, and task completion and including customer service to ensure clients are being served efficiently
Key Accomplishment:
Understanding and Implementing IRS Quality Site Requirements at assigned site
Completing reports as required by the Vita Program Manager
Validate All Certification training levels for all volunteers.

Administration Assistant

09.2017 - 01.2018

Worked 40+hours per week
Grade GS7
Member of the Disaster Reserve Team trained to respond to disaster emergencies within 48 hours or less
Primary work is performed in the Processing and Disbursement Center and involves supporting the administrative functions involved in processing disaster loan application packages, correspondence and application tracking
Key Accomplishments:
Train and assign the work of subordinates to ensure timely processing of loan applications
Prepare work schedules of other support staff
Interact with the public via telephone and in writing to provide general information to inquirers
Using complex telephone system and voice mail
Coordinate general office operations, e.g
Supply ordering and inventory, route and trail documents, shipping and receiving, etc
Input data into agency system, apply and interpret procedures, guideline and instructions for computer records
Balance books daily, make deposits and work closely with the disbursement team
Multiple tasks and accomplished work based on priority
Work with sensitive applicant information, validate information received and updating systems
Review documents for accuracy, completion and errors, interpret federal tax returns
Check applications for any documents missing, or missing loan information
Modify spreadsheet and tracking system, use Adobe Acrobat to view, create, manipulate, print and manage files
Create spreadsheets, determining the data categories to be established, setting up detailed functional procedures needed to enter and retrieve data in format needed
Create electronic loan files, archive and modify in an automated processing system
Work, input and research information in multiple computer programs requiring different approaches and methods to accomplish tasks
Answer questions for customer requesting for disaster information
Participate in a team effort resulting in successful completion
Use high speed scanners to scan documents, and copy machines, shredders, also printer, perform routine maintenance on equipment
Use of different mail room equipment, scales, meters, sealers, date stamps and automated letter folding machines, prepare outgoing mail and package for shipping.

02.2005 - 07.2014

Summary

Overview

Work History

House Cleaner

Administration Assistant

Education

Diploma -

Skills

Timeline

House Cleaner

Administration Assistant

Diploma -

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