Rebecca Capone
Manahawkin,NJ
Summary
Friendly,service oriented individual whom uses creativity and problem solving skills to reach and exceed sales goals. Known for interpreting clients wishes for personalized results
Overview
21
21
years of professional experience
Work History
Manager/Senior Lash Artist/Lead Makeup Artist
Just Braggin Salon
Manahawkin, NJ
09.2013 - Current
- Managed team of 20 plus employees
- Created relaxing, enjoyable atmosphere to make clients comfortable during eyelash application.
- Listened to guest concerns, identified appropriate solutions and resolved issues quickly with minimal expense.
- Documented guest preferences, services and feedback to create seamless experience for return visits.
- Consistently received positive performance reviews from guests.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Increased annual revenue by 30%, reaching 1mil. by spear heading bridal and Lash business through effective customer service, hiring and training of junior artists, and promoting best practices.
Prestige Manager
Ulta
Manahawkin, NJ
08.2010 - 10.2013
- Opened new store location, including hiring, training, setting up sales floor, merchandising and final touches
- Trained team on product knowledge, sales techniques, and application.
- Led by example and spent time on sales floor connecting with guests, boosting sales and building reputation of company
- Promoted specific brand events, working with Account executives and team to book and execute profitable outcomes
- Demonstrated products to show potential customers benefits and advantages and encourage purchases
Business Manager La Mer Skin Care
Neiman Marcus
Paramus, NJ
03.1997 - 05.2006
- Managed top selling cosmetic brand, consistently meeting new sales goals on monthly basis.
- Promotional activities and events planning/execution
- Development of strategic plans to achieve retail goals
- Monitored competitive activity
- Offered top notch customer service to reflect company standards and create loyal clientele
Education
High School Diploma -
Bayley Ellard Prep
Madison, NJOcean County College
Toms River, NJCosmetology License
Ocean County Vocational-Technical School
Brick,NJReal Estate License
Weichert Real Estate School
Toms RiverSkills
- Supply Ordering and Maintenance
- Problem Anticipation and Resolution
- Cash Register Operation
- Appointment Scheduling
- Relationship Building
- Staff Supervision
- Product Sales
- Clear Communication
- Employee Training
Timeline
Manager/Senior Lash Artist/Lead Makeup Artist
Just Braggin Salon
09.2013 - Current
Prestige Manager
Ulta
08.2010 - 10.2013
Business Manager La Mer Skin Care
Neiman Marcus
03.1997 - 05.2006
High School Diploma -
Bayley Ellard Prep
Ocean County College
Cosmetology License
Ocean County Vocational-Technical School
Real Estate License
Weichert Real Estate School