Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Brewer

South Elgin,IL

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

18
18
years of professional experience

Work History

Administrative Assistant

Stabila, Inc
04.2022 - 08.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Created and maintained databases to track and record customer data.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Volunteered to help with special projects of varying degrees of complexity.

Scheduling Coordinator

Apex Exteriors, Inc. - Roofing - Siding - Windows
07.2016 - 09.2021
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.
  • Worked with manager and supervisor to plan and coordinate production schedules.
  • Implemented time-blocking and schedule notifications to optimize time management.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

Administrative Assistant

Irwin Contracting
03.2005 - 11.2011
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Assisted development and implementation of new administrative procedures.
  • Drafted correspondence and other documents for CEO and department heads in company's voice.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Education

Associate of Applied Science - Business Administration

St. Petersburg College
Clearwater, FL

Associate of Applied Science - Business Administration

Elgin Community College
Elgin, IL
2024

Skills

  • Records Management
  • Customer Relations
  • Project Planning
  • Technical Support
  • CRM Software
  • Prioritization
  • Phone Call Answering
  • Detailed Meeting Minutes
  • Coordination
  • Advanced MS Office Suite Knowledge
  • Data Management
  • Documentation
  • Schedule Management
  • Calendar Management

Timeline

Administrative Assistant

Stabila, Inc
04.2022 - 08.2023

Scheduling Coordinator

Apex Exteriors, Inc. - Roofing - Siding - Windows
07.2016 - 09.2021

Administrative Assistant

Irwin Contracting
03.2005 - 11.2011

Associate of Applied Science - Business Administration

St. Petersburg College

Associate of Applied Science - Business Administration

Elgin Community College

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Rebecca Brewer