Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Brown

Conroe,TX

Summary

Recent Bachelor of Arts in Sociology graduate from Sam Houston State University (August 2025) re-entering the workforce after dedicating time to family responsibilities and community volunteer work. Experienced leader with a background in team management, customer service, and community engagement. Skilled at coaching and motivating individuals, building meaningful relationships, and representing organizations with professionalism. Dedicated to supporting others through effective communication, outreach, and advocacy, with a strong commitment to making a positive impact in the community.

Overview

9
9
years of professional experience

Work History

Store Manager

Carters Oshkosh
07.2009 - 01.2018
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.

Assistant Manager

IZOD, Division Of Phillips Van-Heusen
03.2009 - 07.2011
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Education

Bachelor of Arts - Sociology

Sam Houston State University
Huntsville, TX
08-2025

Skills

  • Microsoft
  • Outlook Office
  • Community Engagement and Outreach
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Team leadership and coaching

Timeline

Store Manager

Carters Oshkosh
07.2009 - 01.2018

Assistant Manager

IZOD, Division Of Phillips Van-Heusen
03.2009 - 07.2011

Bachelor of Arts - Sociology

Sam Houston State University

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