Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Rebecca Brown
Open To Work
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Rebecca Brown

Phoenix,AZ

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Director of B2B Development (Consulting)Retail SalesStore ManagerGeneral Manager/ OwnerCatering & Events Director

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Phoenix, AZ, US
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceCompany Culture

Summary

Dynamic and target-driven General Manager and Business Development Leader with a strong record of driving strategic growth across retail and hospitality environments. Brings a diverse background in store management, merchandising, marketing, and customer relations, consistently strengthening brand presence and operational performance. Known for cultivating high-performing teams, enhancing service excellence, strategic market expansions and optimizing internal processes to support organizational objectives. Adept at cross-functional leadership, marketplace positioning, and building meaningful customer and stakeholder engagement that advance long-term business success.

Overview

1
1
Certification
2027
2027
years of professional experience

Work History

Retail Sales

Dillard's Inc.
Peoria, Arizona
2024 - Current
  • Drove a 5% uplift in sales performance by leveraging deep product knowledge across Contemporary and Bridge Designer categories, consistently delivering a tailored and compelling shopping experience.
  • Cultivated high-value customer relationships through personalized styling guidance, resulting in increased repeat business and stronger customer loyalty within a competitive retail environment.
  • Translated customer needs into strategic product recommendations, boosting attachment rates and overall conversion, while reinforcing the brand's premium service standards.
  • Elevated sales floor performance by maintaining expert knowledge of trends, inventory, and designer assortments, enabling improved customer satisfaction scores and stronger category sell-through.

Director of B2B Development (Consulting)

AZ Mist Systems
Phoenix, Arizona
2021 - Current
  • Transformed stagnant corporate sales into a 20% revenue increase by developing and executing targeted B2B growth strategies aligned with high-value market segments.
  • Led strategic engagements sessions with C-suite and senior stakeholders, establishing streamlined development frameworks that generated a 35% surge in new business acquisitions.
  • Strengthened client experience through enhanced service delivery processes, achieving a 25% improvement in client satisfaction and reinforcing long-term partnership value.
  • Positioned the company for scalable expansion by identifying emerging opportunities, optimizing outreach tactics, and enhancing proposal effectiveness to accelerate pipeline velocity and deal closure rates.

Store Manager

Stephens Group
Tina, Greater Phoenix Area
2021 - 2024
  • Spearheaded the grand opening of the brand's first Arizona location, capturing a 26% increase in market share and driving a 20% lift in quarterly profits within the first year through strategic site selection, targeted promotions, and localized brand positioning.
  • Accelerated store performance by orchestrating high-impact hiring initiatives, elevating visual merchandising standards, and implementing advanced POS systems, resulting in a 28% increase in sales and improved operational efficiency.
  • Strengthened community presence by planning and executing large-scale brand events that engaged 300+ attendees and contributed to a 10% increase in customer acquisition across the region.
  • Optimized inventory management and merchandising strategies, producing a 15% boost in overall sales revenue while cutting inventory holding costs by 20% through improved forecasting and streamlined stock controls.

General Manager/ Owner

Modern Sixties Wine Lounge
Fort Lauderdale, FL
2017 - 2021
  • Led a full-scale operational audit that identified workflow bottlenecks and implemented targeted process improvements, driving a 25% increase in overall operational efficiency and reducing project turnaround times by 10%.
  • Revamped digital presence and engagement strategies, elevating online visibility and contributing to a 30% increase in customer ratings and stronger brand credibility across key platforms.
  • Developed and executed an impactful community-focused event strategy that boosted social media engagement by 30% and strengthened brand loyalty by 25% within one quarter.
  • Curated and hosted high-profile wine tasting events featuring 90+ unique varietals, significantly enhancing guest satisfaction and generating a 35% rise in event attendance through elevated experiential offerings.

Catering & Events Director

Coral Ridge Yacht Club
Fort Lauderdale, FL
2013 - 2017
  • Delivered a 30% increase in event-driven sales by orchestrating high-caliber conferences, banquets, and member-focused experiences that elevated the club's service reputation.
  • Expanded the club's event portfolio by introducing 10 new monthly events, generating a 22% lift in sales and strengthening member engagement and community visibility.
  • Drove significant revenue growth, surpassing $190,000 in event income, through strategic planning, optimized vendor partnerships, and enhanced pricing strategies.
  • Managed end-to-end logistics for 180+ event inquiries, ensuring flawless execution and achieving a 20% rise in client referrals along with a 35% improvement in overall event success rates.

Membership & Events Director

Ridge Yacht Club
Coral, Fort Lauderdale, FL
2013 - 2017
  • Drove 25% year-over-year membership growth by developing innovative marketing strategies that expanded market reach, increased visibility, and elevated overall member engagement.
  • Strengthened member satisfaction and loyalty by cultivating a customer-centric service culture, enhancing onboarding experiences, and improving day-to-day member interactions.
  • Oversaw recruitment for a 300+ member yacht club, realigning the advertising budget by 45%, securing regional and national brand exposure, and achieving a 30% increase in Summer Guest enrollment with 79% conversion to permanent memberships.
  • Expanded the club's events ecosystem by launching 10+ new recurring monthly events, generating a 22% increase in event-driven revenue and reinforcing the club's community presence and member value.

Assistant Manager

Williams-Sonoma / Tommy Bahama / Coach
Fort Lauderdale, FL
2011 - 2013
  • Expanded customer reach by adding 5,000 new clients to the store's marketing database, strengthening targeted outreach efforts and driving sustained sales opportunities.
  • Led and motivated high-performing retail teams to deliver a district-leading 13% increase in sales, translating corporate directives into actionable strategies and consistent daily execution.
  • Reduced inventory shrinkage by 11% by implementing rigorous paperwork controls, improving compliance, and tightening operational accuracy across all departments.
  • Enhanced overall store performance by reinforcing customer service standards, optimizing floor operations, and supporting cross-functional initiatives that improved brand representation and productivity.

Education

Certification - Hospitality & Tourism

Florida Atlantic University
Boca Raton, FL

English Literature, Theater & Speech

Arizona State University
Tempe, AZ

Skills

  • Advanced Financial Analysis
  • POS Systems Optimization
  • Retail Business Development
  • Strategic Brand Awareness
  • Merchandise Planning Strategy
  • Customer Experience Enhancement
  • Inventory Control Management
  • Operational Efficiency Improvement
  • Event Operations Management
  • Vendor Relationship Management
  • Sales Forecasting Execution
  • Cross-Functional Leadership

Certification

Project Management Certification

Timeline

English Literature, Theater & Speech

Arizona State University

Retail Sales

Dillard's Inc.
2024 - Current

Director of B2B Development (Consulting)

AZ Mist Systems
2021 - Current

Store Manager

Stephens Group
2021 - 2024

General Manager/ Owner

Modern Sixties Wine Lounge
2017 - 2021

Catering & Events Director

Coral Ridge Yacht Club
2013 - 2017

Membership & Events Director

Ridge Yacht Club
2013 - 2017

Assistant Manager

Williams-Sonoma / Tommy Bahama / Coach
2011 - 2013

Certification - Hospitality & Tourism

Florida Atlantic University

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