Summary
Overview
Work History
Education
Skills
Timeline
Generic

REBECCA BUFFORD

Saint Louis,MO

Summary

Dedicated professional with experience at Home Depot, excelling in customer service and problem-solving. Proven ability to enhance workplace cleanliness and efficiency, while maintaining a disciplined approach. Skilled in packaging and labeling, with a strong commitment to teamwork and collaboration, ensuring customer satisfaction and loyalty.

Overview

19
19
years of professional experience

Work History

Cleaner

BUFFS CARPET CARE & JANITORIAL SERVICES
06.2006 - Current
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.

Delivery Driver

CHASE SMILES
06.2022 - 06.2025
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Warehouse Worker

HDIS
04.2019 - 01.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Customer Service Cashier

Home Depot
10.2016 - 04.2019
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.

Education

High School Diploma - Basic/College Prep

Jennings High School
Jennings MO
06-1997

Skills

  • Housekeeping
  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Packaging and labeling
  • Self-motivated and disciplined
  • Communication and interpersonal skills
  • Multitasking Abilities
  • Productivity and time management

Timeline

Delivery Driver

CHASE SMILES
06.2022 - 06.2025

Warehouse Worker

HDIS
04.2019 - 01.2021

Customer Service Cashier

Home Depot
10.2016 - 04.2019

Cleaner

BUFFS CARPET CARE & JANITORIAL SERVICES
06.2006 - Current

High School Diploma - Basic/College Prep

Jennings High School

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