REBECCA BULL
Disney Store
Richmond,CA
14
years of professional experience
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Work History
Assistant Store Manager
3 Years 3 Months- Led daily store operations, ensuring guest service, visual standards, and sales floor readiness.
- Partnered with store leadership to execute schedules, payroll practices, and labor objectives.
- Coached cast members on selling behaviors, product knowledge, and service recovery.
- Monitored inventory accuracy, replenishment, and stockroom organization to support merchandise availability.
- Enforced cash handling, safety, and compliance procedures across front-end operations.
- Resolved guest concerns promptly, protecting brand loyalty and service quality.
- Trained associates on POS processes, transaction accuracy, and operational procedures.
- Supported merchandising updates, promotional floor sets, and seasonal product transitions.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improved overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Paraprofessional Aide
1 Year 7 Months- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Monitored students in classroom and common areas to enforce rules and provide support to lead teacher.
- Implemented practice exercises and used repetition, enabling students to grasp new concepts quickly.
- Implemented practice exercises and reinforced concepts through repetition to enhance students' understanding.
- Prepared instruction materials, constructed bulletin boards and set up work areas.
- Distributed classroom materials, including pencils, paper, and crayons, to ensure students had necessary supplies.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Graded tests and papers and recorded grades, ensuring accurate assessment for teaching staff.
Lead Cast Member
6 Years 5 Months- Studied and rehearsed roles from scripts to interpret and memorize lines and cues.
- Captured audience by channeling and exhibiting emotions, resulting in audience laughter, crying, excitement, shock and fear.
- Learned scripts to understand characters' relationships and develop role interpretations.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated pricing and signage to complete product displays and educate customers.
- Answered customer questions regarding store merchandise, department information and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Verified products appeared at correct locations in proper quantities.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Planned and coordinated product availability for advertising and promotion purposes.
- Assembled quarter and full-size point of purchase promotional displays.
- Worked with managers and advertising directors to optimize promotions.
- Conferred with store managers to obtain information about customer needs and preferences.
- Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
- Educated employees on new merchandise during seasonal workshops.
- Drove client retention, managing engaging merchandise presentation to motivate impulse purchases.
- Ran markdown reports, managed store replenishment and analyzed buying reports.
- Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.
- Tracked and recapped key item performance.
- Anticipated consumer buying patterns to create purchase and inventory plan.
- Monitored and analyzed sales records and consumer purchasing trends.
Sales Associate
1 Year 5 Months- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
Education
- General Studies
No Degree
High School Diploma
Skills
Reinforcing Learning Concepts
Instructional Exhibits and Displays
Filing and Classroom Organization
Organizational and Planning Skills
Supervising Classroom Activities
Student Behavior and Progress Reporting
Encouraging Participation and Inclusivity
Coordinating with Teachers and Specialists
Organizing and Distributing Materials
Audio-Visual Demonstrations
Enthusiasm for Students and Teaching
Customer service and engagement
Problem-solving
Team building and leadership
Employee scheduling
Hiring and training
Strategic planning
Timeline
Assistant Store Manager
Disney Store
07.2023 - CurrentRead More
Paraprofessional Aide
WCCUSD
11.2021 - 06.2023Read More
Lead Cast Member
Disney Store
04.2015 - 09.2021Read More
Sales Associate
Micheals Craft Store
01.2013 - 06.2014Read More
Vista High School
High School Diploma
Read More
Contra Costa College
from General Studies
Read More