Summary
Overview
Work History
Education
Skills
References
Timeline
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Rebecca Burke

1415 Old Homestead Highway, Swanzey,NH

Summary

Results-oriented business professional recognized for strong integrity and work ethic. Proven track record in leading high-performing teams, effective budget management, and driving growth initiatives through strategic networking. Expertise in grant management complements a commitment to operational excellence and impactful leadership.

Overview

20
20
years of professional experience

Work History

Business Manager

Behavioral Health Improvement Institute at Keene State College
Keene, NH
05.2021 - Current

• Execute comprehensive grant management for a $13 million portfolio, adhering to federal guidelines, and university standards.

• Partner with Principal Investigators to develop grant budgets, monitor expenditures, and provide strategic financial guidance.

• Lead monthly financial reconciliation processes and generate comprehensive reports for Principal Investigators.

• Establish and maintain project accounts for grants and sub-awards, coordinating with university financial systems and the Sponsored Programs Administration.
• Monitor and analyze grant expenditures against approved budgets, providing regular variance analyses. • Process and reconcile bi-weekly payroll distributions for grant-funded positions.

• Prepare monthly financial projections and recommendations for optimal grant fund utilization.

• Ensure compliance with federal and non-federal grant regulations.

• Implement a new grant management tracking system, improving processing efficiency by 40%.

• Develop standardized templates for financial reporting and budget monitoring.

• Serve as the primary liaison between research staff and university administration.

Customer Service Manager

Douglas Co.
Keene, NH
03.2013 - 07.2020
  • Managed team of seven Customer Service Representatives and directed Credit Manager and Logistics Specialist.
  • Conducted detailed evaluations of vendor contracts and collaborated with vendors to ensure contracts adhered to Douglas standards.
  • Supervised employee duties, enhancing overall team productivity.
  • Prepared detailed weekly and monthly reports for senior leadership.
  • Implemented strategic review processes, fostering consistent output growth among CSRs.
  • Integrated and optimized SAP ERP shortly after joining Douglas.
  • Maintained ongoing commitment to training initiatives and team development.
  • Upgraded communications infrastructure with seamless transition and no disruptions, maintaining ongoing technical assistance throughout my time at Douglas Co.
  • Ensured cost-effective solutions by managing relationships with both domestic and international logistic providers.
  • Streamlined credit operations, achieving better financial performance.
  • Contributed to the smooth running of the Distribution Center, focusing on effectiveness and low picking errors.

Sourcing & Production Coordinator

Eastern Mountain Sports
Peterborough, NH
03.2007 - 03.2013
  • Coordinated all aspects of EMS camping and outerwear overseas production.
  • Corresponded with overseas factory personnel to ensure EMS brand product flowed through production process as necessary to stay on target.
  • Streamlined spreadsheets and workflows for optimized performance.
  • Streamlined replacement procedures for EMS tent pole systems.
  • Provided support to Sourcing Managers and Director of Global Manufacturing as required.

Accounting Specialist

Eastern Mountain Sports
Peterborough, NH
06.2005 - 03.2007
  • Managed 50+ vendors, ensuring that statements received were accurate and paid on time.
  • Conducted monthly reconciliation of 75 bank statements.
  • Reconciled and maintained the prepaid vendor account.

Education

ACCOUNTING -

FRANKLIN PIERCE UNIVERSITY
Keene, NH

Skills

  • Grant management
  • Budget development
  • Financial reconciliation
  • Contract negotiation and management
  • Customer service
  • Employee training
  • Process improvement
  • Effective communication
  • Problem solving
  • Project management
  • Employee management
  • Recruiting and hiring
  • Logistics management

References

References available upon request.

Timeline

Business Manager

Behavioral Health Improvement Institute at Keene State College
05.2021 - Current

Customer Service Manager

Douglas Co.
03.2013 - 07.2020

Sourcing & Production Coordinator

Eastern Mountain Sports
03.2007 - 03.2013

Accounting Specialist

Eastern Mountain Sports
06.2005 - 03.2007

ACCOUNTING -

FRANKLIN PIERCE UNIVERSITY
Rebecca Burke