Rebecca Campoy
Tucson,AZ
Summary
Experienced Manager successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. 18+ years of progressive leadership experience.
Overview
7
7
years of professional experience
Work History
Apparel Department Manager
Walmart
Tucson, AZ
10.2021 - 01.2022
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Mentored new sales associates to contribute to store's positive culture.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Recruited, managed and motivated 20-member retail team to give every guest positive and memorable experiences
Bakery/Deli Associate
Walmart
Tucson, AZ
01.2021 - 10.2021
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Created appealing food arrangements for party trays and specialized orders.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Endorsed products by making recommendations and promoting specials, increasing daily sales by 100%.
Receiving/Stocking Associate
Lowes Home Improvements
Tucson, AZ
08.2019 - 06.2020
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Sorted and delivered materials to different work areas and staff.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors
Office Manager/ LMT Personal Injury
Shaw Chiropractic And Alternatives In Healthcare
Tucson, AZ
11.2015 - 01.2017
- Reduced financial discrepancies by accurately managing accounting documentation in Genesis software while maintaining patient costs and billing processes.
- Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
- Managed daily operations within office by supporting continuous delivery of excellent service and patient care.
- Proactively identified and solved complex problems that impact management and business direction.
- Created and managed electronic customer records encompassing data entry and administrative functions related to billing and accounts receivable.
- Created professional relations with Car Insurance Companies and Personal Injury Attorney's to provide therapeutic relief for injured patients.
Education
LMT - Massage Therapy
Cortiva Institute - Tucson
Tucson, AZ11.2015
Cosmetology License - Cosmetology Education/ Aesthetics
Regency Beauty Institute
Tucson, Arizona 05.2014
Associate of Science - Culinary Arts
Pima Community College
Tucson, AZ05.2011
Skills
- Courteous with Strong Service Mindset
- Food Production Processes
- Stocking and Replenishing
- Kitchen Safety Standards
- Cleaning and Sanitizing
- Attention to Detail
- PPE Guideline Compliance
- Cutting and Slicing Techniques
- Bakery Operations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your most unhappy customers are your greatest source of learning.
Bill Gates
Timeline
Apparel Department Manager
Walmart
10.2021 - 01.2022
Bakery/Deli Associate
Walmart
01.2021 - 10.2021
Receiving/Stocking Associate
Lowes Home Improvements
08.2019 - 06.2020
Office Manager/ LMT Personal Injury
Shaw Chiropractic And Alternatives In Healthcare
11.2015 - 01.2017
LMT - Massage Therapy
Cortiva Institute - Tucson
Cosmetology License - Cosmetology Education/ Aesthetics
Regency Beauty Institute
Associate of Science - Culinary Arts
Pima Community College
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