Navigate insurance portals to investigate policy changes for patients.
Speak with customer service representatives to investigate patient issues regarding their policies.
Review and audit provider notes regarding their sessions.
Investigated claims swiftly to keep customers satisfied.
Quickly learn how to use new systems and portals as things continuously change.
Guide new employees through navigating searches for providers both online and via phone calls.
Nanny
The Peres Family
10.2019 - 06.2021
Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
Monitored schedules to maintain sleeping, eating, and school schedules for children.
Prepared meals and snacks for children based on dietary guidelines.
Worked with parents to develop and implement discipline programs to promote positive behavior.
Assisted with housekeeping duties, and organized and cleaned home after activities.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Played games, worked on puzzles, and read books to young children.
Nanny
The Colón Family
05.2017 - 09.2018
Helped children complete practice assignments for building math, reading, and writing skills.
Established and maintained safe and supportive environment for children by building a positive and nurturing environments to support child social and emotional growth.
Prepared and cooked meals and snacks for children.
Coordinated playdates and outings to meet children's physical and social needs.
Transported children to and from camp, medical appointments and extra-curricular activities.