Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Rebecca Carron

Anderson,SC

Summary

Friendly dental assistant with 40 years of success building strong relationships with patients and providing quality support during dental procedures. Knowledgeable and experienced in dental procedures. Works well with all personality types when interacting with patients and staff. Also experienced in front office tasks including scheduling, billing and confirming insurance.

Overview

19
19
years of professional experience

Work History

Dental Assistant/Front Office Assistant

Jefferson Premier Dental
Jefferson, GA
01.2011 - 06.2020
  • Educated patients on proper oral hygiene techniques and habits.
  • Greeted patients upon arrival at the office and escorted them to an examination room.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Fabricated temporary crowns or bridges from impressions taken by the dentist.
  • Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
  • Sterilized instruments according to established guidelines and protocols.
  • Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
  • Ordered supplies necessary for daily operations of the practice.
  • Helped maintain inventory levels of all dental supplies used in day-to-day operations.
  • Took digital X-rays of teeth using radiographic equipment.
  • Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
  • Maintained a neat, clean and organized environment throughout the office.
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
  • Instructed patients about postoperative instructions prescribed by their dentist.
  • Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
  • Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
  • Conducted routine maintenance of equipment used in dentistry operations.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Educated patients on treatment procedures and post-procedure home care.
  • Kept accurate records of dental treatments provided for each patient's visit.
  • Laid out dental instruments and equipment before procedures.
  • Prepared patients by explaining scheduled treatments and potential side effects.
  • Checked with participants throughout procedures to help alleviate anxiety.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
  • Performed basic laboratory tasks, such as pouring impressions and trimming models.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
  • Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
  • Explained dental services and payment plans to help patients make informed decisions.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
  • Assisted dentist during examinations by retracting patient's cheeks and tongue.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Selected and prepared tools used for procedures by sanitizing and arranging.
  • Updated patient records with new data and treatment information.
  • Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
  • Exposed dental diagnostic x-rays.
  • Assisted dentist during examination by retracting patient's tongue and cheeks.
  • Sterilized dental equipment using automatic washers to prevent cross contamination.
  • Briefed patients on dental procedures and payment plans to help make informed decisions.
  • Applied protective coating of fluoride to teeth during dental procedures.
  • Fabricated custom teeth impressions and temporary restorations for patients from given samples.
  • Documented patient records during procedures and added notes taken to treatment chart.
  • Gave patients desensitizing agents to prepare for anesthetic administration.
  • Created and fit dental appliances for patients. adjusting as necessary.
  • Established clean, sterile and welcoming environment for patients.
  • Kept track of treatment information in patient records.
  • Took medical and dental history and recorded vital signs of patients.
  • Gathered and documented patient medical and dental histories and vital signs.
  • Exposed diagnostic dental x-rays to analyze teeth condition.
  • Processed payments from customers using cash, credit cards or checks.
  • Managed inventory levels for office supplies, ensuring adequate stock was available at all times.
  • Maintained a clean front office environment including lobby area.
  • Scheduled appointments for clients and staff members.
  • Performed data entry of patient information into computer systems.
  • Researched customer complaints or billing issues as necessary.
  • Answered incoming calls, responded to voicemails and transferred calls as needed.
  • Greeted customers and provided assistance with inquiries.
  • Sorted and distributed incoming mail to appropriate departments or individuals.
  • Collected copays and account balance payments and updated account records.
  • Received and screened high volume of internal and external communications.
  • Resolved client inquiries and issues, providing exceptional customer service.
  • Updated and maintained appointment calendars, ensuring optimal scheduling.
  • Assisted front office staff by taking initiative to help upper management and coordinate events.

Dental Assistant

Dr. Douglas Cleveland Dr. Douglas Cleveland DDS.
Jefferson, GA
01.2001 - 01.2011
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
  • Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
  • Handled billing inquiries from insurance companies regarding claims submitted by the office.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
  • Took digital X-rays of teeth using radiographic equipment.
  • Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
  • Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Sterilized instruments according to established guidelines and protocols.
  • Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
  • Educated patients on treatment procedures and post-procedure home care.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Helped maintain inventory levels of all dental supplies used in day-to-day operations.
  • Laid out dental instruments and equipment before procedures.
  • Assisted dentist during examinations by retracting patient's cheeks and tongue.
  • Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
  • Checked with participants throughout procedures to help alleviate anxiety.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Prepared patients by explaining scheduled treatments and potential side effects.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
  • Performed basic laboratory tasks, such as pouring impressions and trimming models.
  • Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
  • Explained dental services and payment plans to help patients make informed decisions.

Education

High School Diploma -

Southwest Dekalb High School
Decatur, GA
05-1974

Skills

  • Patient Education
  • Equipment Sterilization
  • Inventory Management
  • Patient Counseling
  • Instrument preparation
  • Procedure Support
  • Clinical Support
  • Patient Services
  • Patient Relations
  • Dental terminology knowledge
  • Patient schedule management
  • Dental impression specialist
  • Chairside assistance
  • Dental impressions
  • Treatment Room Breakdown
  • Taking X-rays
  • Sterilization techniques
  • Dental staff support
  • Chair-side support
  • Disinfecting rooms and equipment
  • Appointment Scheduling
  • Strong writing and verbal skills
  • Strong manual dexterity
  • Infection control procedures
  • Patient records gathering
  • Insurance Billing
  • X-Ray Processing
  • Office Management
  • First Aid Training
  • Treatment room setup
  • Exam room setups
  • Oral X-Rays
  • Medical Records Management
  • Stress management techniques
  • Electronic Charting
  • Patient Scheduling
  • Team Collaboration
  • Four-handed procedures
  • Restorative procedures
  • Restorative Dentistry

Affiliations

  • Volunteered weekly at Nurses Clinic in Athens serving the homeless.
  • Enjoy boating, travelling, spending time with family and learning to play golf.

Timeline

Dental Assistant/Front Office Assistant

Jefferson Premier Dental
01.2011 - 06.2020

Dental Assistant

Dr. Douglas Cleveland Dr. Douglas Cleveland DDS.
01.2001 - 01.2011

High School Diploma -

Southwest Dekalb High School

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Rebecca Carron