Rebecca Carstens
Dickinson,AL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level BUsiness Coordinator position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Restaurant Waitress
Schafers
08.2022 - Current
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Completed credit payments via card processing systems.
Restaurant Waitress
Bakkus Taverna
09.2019 - 03.2020
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Completed credit payments via card processing systems.
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Performed specialized alcoholic beverage services such as bottle openings and chiller setup.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Health Unit Coordinator
University Of Texas Medical Branch- Galveston
03.2019 - 04.2019
- Assisted with processing patient admissions, transfers and discharges.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assembled and maintained patient medical records and other documents related to patient care.
- Responded to patient call lights to expedite appropriate follow-through.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
Restaurant Waitress
Tookies Seafood
03.2018 - 03.2019
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Completed credit payments via card processing systems.
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Performed specialized alcoholic beverage services such as bottle openings and chiller setup.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
No Degree - General Studies
Western Governors University
Salt Lake City, UTNo Degree - Paralegal Studies
U.S. Career Institute
Fort Collins, COHigh School Diploma -
Clear Falls
League City, TX06.2017
Skills
- Business Partnerships
- Business Administration
- Service Quality
- Business Transactions
- Manage Operations
- Business Recordkeeping
- Office Supplies and Inventory
- Desktops, Laptops and Mobile Devices
- Office Support
- Customer Feedback
- Business Presentations
- Phone Inquiries
- Customer Preferences
- Customer Needs Assessments
- Customer Service and Rapport
- Cool Under Pressure
- Collaborative Relationships
- Guest Satisfaction
Timeline
Restaurant Waitress
Schafers
08.2022 - Current
Restaurant Waitress
Bakkus Taverna
09.2019 - 03.2020
Health Unit Coordinator
University Of Texas Medical Branch- Galveston
03.2019 - 04.2019
Restaurant Waitress
Tookies Seafood
03.2018 - 03.2019
No Degree - General Studies
Western Governors University
No Degree - Paralegal Studies
U.S. Career Institute
High School Diploma -
Clear Falls
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