Organized Office Assistant known for high productivity and efficient task completion. Skilled in time management, data entry, and customer service. Excel in communication, adaptability, and problem-solving to enhance office operations.
Overview
8
8
years of professional experience
Work History
Office Assistant
Great Lakes Physican Practice
Jamestown, NY
11.2020 - Current
Coordinated patient referrals and insurance authorizations.
Maintained accurate records of referrals, follow-ups, and outcomes.
Prepared patient charts prior to each appointment.
Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
Processed referrals for specialist visits or diagnostic tests.
Scheduled tests, lab work or x-rays for patients based on physician orders.
Collaborated with team members to ensure the accuracy of referral data entered into the system.
Food Service Worker
UPMC Chautauqua
Jamestown, NY
04.2019 - 11.2020
Greeted customers upon arrival in the dining area.
Responded promptly to customer inquiries regarding menu items or special requests.
Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
Stocked supplies such as food, dishes, utensils, and cleaning materials.
Assisted in the preparation of food items according to recipes and instructions.
Cashier
Davidsons
Jamestown, NY
03.2016 - 04.2019
Stocked shelves with merchandise and ensured all products were properly labeled.
Assisted in training new restaurant staff members on proper cashier procedures.
Ensured compliance with health codes regulations while serving food items to customers.
Maintained a clean work area by wiping down counters, sweeping floors.
Monitored dining area to ensure tables are cleared promptly after guests leave.
Assisted other employees in completing tasks when needed or requested by supervisor.
Greeted customers promptly and responded to questions.
Housekeeper
Heritage Green Nursing Home
Jamestown, NY
09.2016 - 01.2019
Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Ensured that all health standards were met during cleaning operations.
Changed bed linens and towels, tidied up rooms.
Reported any maintenance issues or damage to supervisors immediately.
Acting Sales Lead at Great Lakes E-Learning Services Private Limited (Great Learning)Acting Sales Lead at Great Lakes E-Learning Services Private Limited (Great Learning)