Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rebecca Chafin

Rebecca Chafin

Corsicana,TX

Summary

Dynamic leader with a proven track record at Galliant Autism Care, adept in conflict management and problem-solving. Excelled in enhancing team performance and client satisfaction through innovative strategies and effective communication. Demonstrated expertise in staff management and behavioral interventions, significantly improving operational efficiency and client outcomes.

Overview

18
18
years of professional experience

Work History

Lead RBT

Galliant Autism Care
08.2023 - Current
  • Incorporated play-based techniques into therapy sessions, making learning enjoyable while still meeting targeted objectives.
  • Promoted client safety during therapy sessions by adhering to risk management guidelines and procedures.
  • Conducted functional behavior assessments to inform tailored interventions and strategies.
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.

Shift Manager

Tucker Town
08.2021 - 08.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

RBT

Behavior Builders
03.2019 - 08.2021
  • Reduced challenging behaviors through the implementation of positive reinforcement strategies.
  • Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
  • Fostered strong relationships with clients'' families, fostering trust and open communication vital for successful outcomes.
  • Supported families in understanding and applying behavioral strategies within the home environment.

Office Assistant/Paraprofessional

Millennial Christian School
07.2011 - 08.2021
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.

Office Manager

Corporate Electric
01.2007 - 05.2011
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.

Education

Criminal Justice

Everest College
Orange Park, FL

Skills

  • Problem-solving skills
  • Conflict Management
  • Team Leadership
  • Time Management
  • Staff Management
  • Verbal and written communication

Languages

Spanish
Native or Bilingual

Timeline

Lead RBT

Galliant Autism Care
08.2023 - Current

Shift Manager

Tucker Town
08.2021 - 08.2023

RBT

Behavior Builders
03.2019 - 08.2021

Office Assistant/Paraprofessional

Millennial Christian School
07.2011 - 08.2021

Office Manager

Corporate Electric
01.2007 - 05.2011

Criminal Justice

Everest College

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Rebecca Chafin