Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rebecca Chambers

North Las Vegas,NV

Summary

With a robust background at WinCo Foods, I excel in streamlining HR processes and enhancing team dynamics. My expertise in payroll processing and conflict resolution, coupled with a knack for fostering professional growth, has significantly improved operational efficiency. I'm known for my adaptability and exceptional communication, driving positive change and fostering a collaborative work environment. Professional with strong expertise in administrative support, adept at handling personnel records, payroll processing, and benefits administration. Known for excellent communication skills and knack for working seamlessly with teams to drive results. Versatile and dependable, able to adapt to changing needs while maintaining high standards of accuracy and efficiency. Proficient in HR software, data entry, and maintaining confidentiality with sensitive information. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Store Personnel Clerk

WinCo Foods
08.2020 - Current


  • Monitored timekeeping records for accuracy, ensuring proper documentation of hours worked by each employee.
  • Resolved issues with time, leave and attendance.
  • Processed leaves of absence requests promptly, maintaining compliance with company policies and labor laws.
  • Facilitated open lines of communication between employees and management through conflict resolution efforts.
  • Streamlined recruitment processes for faster candidate selection and improved hiring rates.
  • Operated records databases, maintained files and investigated and corrected discrepancies.
  • Provided information and answered questions via in-person, telephone and electronic means.
  • Provided support during performance review cycles, facilitating effective communication between staff members and supervisors.
  • Assisted in payroll processing, ensuring timely and accurate salary disbursement to all employees.
  • Maintained confidentiality when managing sensitive personnel information.
  • Handled employee relations issues with professionalism and discretion, fostering a positive work environment.
  • Collaborated with department managers to identify staffing needs and develop recruitment strategies accordingly.
  • Organized regular trainings and workshops for employee skill development and increased job satisfaction.
  • Coordinated onboarding activities for new hires, resulting in a smoother integration into the company culture.
  • Assisted in the coordination of company events such as team-building or holiday parties, boosting employee morale.
  • Initiated and maintained personnel and employee-related files and records and established archives to support internal audits.
  • Updated and maintained employee attendance records.
  • Responded to employee inquiries regarding benefits and other HR topics.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
  • Set up orientations and initial training for new employees.

Lead Clerk

WinCo Foods
01.2015 - 08.2020
  • Mentored junior clerks, providing guidance on best practices and improving overall team performance on both freight and day shifts.
  • Improved customer satisfaction by addressing inquiries and resolving issues in a timely manner.
  • Managed inventory control for product, reducing costs and ensuring availability of necessary items.
  • Served as point of contact for external vendors, maintaining strong relationships to ensure seamless service delivery.
  • Delivered exceptional customer service experiences by promptly addressing concerns and providing knowledgeable assistance.
  • Ensured strict adherence to company policies while performing routine audits of procedure compliance.
  • Optimized workflow processes by identifying problems and implementing solutions to address them directly.
  • Provided administrative support to executive staff members when needed, demonstrating adaptability and resourcefulness in high-pressure situations.
  • Oversaw daily operations within the store, ensuring tasks were completed efficiently and effectively.
  • Processed orders and shipments for customers in a timely fashion, resulting in improved customer retention rates.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Fostered operational efficiency and compliance with company policies through effective coordination of store activities.

Cashier

WinCo Foods
11.2013 - 01.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and EBT card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Deli Manager

WinCo Foods
05.2013 - 11.2013
  • Managed supply chain functions for deli supplies, ingredients and merchandise.
  • Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
  • Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
  • Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
  • Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
  • Worked closely with other department managers to improve cross-functional collaboration within the store.
  • Collaborated with store management to achieve overall operational goals, contributing to store success.
  • Observed quality assurance standards to optimize freshness of deli products.
  • Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
  • Controlled inventory costs by carefully managing portion control and reducing waste.
  • Created enticing deli displays that showcased featured products and attracted customers to the department.
  • Set schedules for Number staff by planning and designating shifts and hours.
  • Led team meetings regularly, fostering open communication among staff members about challenges or opportunities for improvement within the department.
  • Trained new staff on deli equipment use and safety, ensuring compliance with all health and safety regulations.
  • Led by example, working alongside team during busy periods to ensure high-quality service and product delivery.
  • Managed scheduling efficiently, ensuring deli was adequately staffed during peak hours without overspending on labor.
  • Maintained high standards of cleanliness and organization, passing all health inspections with outstanding results.

Lead Clerk

WinCo Foods
06.2012 - 05.2013
  • Mentored junior clerks, providing guidance on best practices and improving overall team performance.
  • Improved customer satisfaction by addressing inquiries and resolving issues in a timely manner.
  • Managed inventory control for office supplies, reducing costs and ensuring availability of necessary items.
  • Served as point of contact for external vendors, maintaining strong relationships to ensure seamless service delivery.
  • Delivered exceptional customer service experiences by promptly addressing concerns and providing knowledgeable assistance.
  • Maintained accurate records of employee attendance, facilitating efficient payroll processing.
  • Ensured strict adherence to company policies while performing routine audits of procedure compliance.
  • Oversaw daily operations within the office, ensuring tasks were completed efficiently and effectively.

Cashier

WinCo Foods
09.2009 - 06.2012
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.

Education

General Studies -

Enterprise High School
Redding, CA
06.1987

Cosmetology -

Jon Et Dee College of Beauty
Lodi California
06.1989

Skills

  • Employee relations
  • Payroll processing
  • Team building
  • Onboarding and orientation
  • Teamwork
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Critical thinking
  • Adaptability and flexibility
  • Verbal and written communication
  • Daily operations management
  • Organization and prioritization
  • Relationship building
  • Administrative skills
  • Employee data record keeping
  • Conflict resolution
  • Diversity and inclusion
  • HR policies
  • Goal setting
  • Professionalism
  • Staff management
  • Scheduling
  • Adaptability and flexibility
  • Verbal and written communication
  • Daily operations management
  • Organization and prioritization
  • Relationship building
  • Administrative skills
  • Employee data record keeping
  • Conflict resolution
  • Diversity and inclusion
  • HR policies
  • Goal setting
  • Professionalism
  • Staff management
  • Scheduling

Certification

Forklift and pallet jack

Sharifs Card

TAM Card

Certified Food Safety Proctor

Timeline

Store Personnel Clerk

WinCo Foods
08.2020 - Current

Lead Clerk

WinCo Foods
01.2015 - 08.2020

Cashier

WinCo Foods
11.2013 - 01.2015

Deli Manager

WinCo Foods
05.2013 - 11.2013

Lead Clerk

WinCo Foods
06.2012 - 05.2013

Cashier

WinCo Foods
09.2009 - 06.2012

Cosmetology -

Jon Et Dee College of Beauty

Forklift and pallet jack

Sharifs Card

TAM Card

Certified Food Safety Proctor

General Studies -

Enterprise High School
Rebecca Chambers