Rebecca Charlow Pfeiffer

• Maintained quality documentation and records for conformance with relevant standards.
• Reported problems and concerns to management.
• Arrange lunches for the Lunch and Learn classes.
• Maintain supplies for the office.
• Assist management in other duties in order to get jobs done.

• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
• Monitored office workflow and administrative processes to keep operations running smoothly.

• Improved operations through consistent hard work and dedication.

• Used coordination and planning skills to achieve results according to schedule.

• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.

• Maintained excellent attendance record. Consistently arriving to work on time.

• Actively listened to customers' requests, confirming full understanding before addressing concerns.

• Worked within applicable standards, policies, and regulatory guidelines to promote a safe working environment.

• Worked flexible hours across the night, weekend, and holiday shifts.

• Resolved conflicts and negotiated mutually beneficial agreements between parties.

• Saved resources by implementing cost-saving Initiatives that addressed long-standing problems.

• As part of my job, I was required to research Oklahoma State Statues.