Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rebecca Chin

Louisville,Kentucky

Summary

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

6
6
years of professional experience

Work History

Manager

Aji Restaurant
08.2022 - 05.2023
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Onboarded new employees with training and new hire documentation.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Accomplished multiple tasks within established timeframes.

Waitress

Aji Restaurant
08.2021 - 08.2022
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Customer Service Cashier

Lowe's
01.2020 - 06.2021
  • Answered product questions using knowledge of sales and store promotions.
  • Processed refunds and exchanges in accordance with company policy.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Cashier

Walmart
08.2017 - 07.2018
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor of Science - Business Administration

Spalding University
Louisville, KY
05.2023

Skills

  • Strategic Planning
  • Staff Development
  • Financial Management
  • Marketing
  • Customer Service
  • Scheduling
  • Fast Learning
  • Teamwork
  • Basic excel
  • software experience: MS

Languages

burmese
Elementary
Chin
Native or Bilingual
English
Full Professional

Timeline

Manager

Aji Restaurant
08.2022 - 05.2023

Waitress

Aji Restaurant
08.2021 - 08.2022

Customer Service Cashier

Lowe's
01.2020 - 06.2021

Cashier

Walmart
08.2017 - 07.2018

Bachelor of Science - Business Administration

Spalding University

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Rebecca Chin