Overview
Work History
Education
Skills
Timeline
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Rebecca Chromey

Farmington,MI

Overview

4
4
years of professional experience

Work History

Executive Administrator

East Valley Dream Center
05.2022 - Current
  • Worked with low income families and children in high risk situations to provide beneficial resources and meet their tangible needs
  • Assisted non-profit in achieving mission of eradicating poverty and providing the necessary tools to children to help them live healthy lives
  • Facilitated efficient and productive staff meetings by creating comprehensive agendas and taking detailed meeting notes, ensuring all action items and decisions were accurately captured and communicated.
  • Demonstrated versatility and adaptability by performing wide range of tasks related to daily programming and organizational needs, including but not limited to scheduling, data entry, and administrative support.
  • Maintained a keen awareness of community needs and trends, collaborating closely with staff members to develop and implement innovative programs and events that effectively addressed these needs.

Executive Administrator

LivWell Behavioral Health
12.2022 - Current
  • Facilitated communication with client guardians and coordinated service scheduling to ensure timely and effective delivery of services.
  • Maintained accurate and organized records of all client interactions through comprehensive note-taking and documentation.
  • Utilized phone system skills to efficiently transfer calls to appropriate staff member, ensuring seamless communication flow.
  • Developed and maintained detailed Excel spreadsheets to document client cancellations, analyze trends, and generate reports for management review.
  • Conducted regular reviews of staff members' service notes, cross-referencing them against our data system to ensure accuracy and completeness of information.

Customer Support Hero

ApproveMe LLC
05.2020 - 05.2022
  • Responded to client inquiries via email and chat, providing timely and effective support to ensure their needs were met.
  • Demonstrated effective communication skills, building strong relationships with customers and ensuring that their experience with our platform was positive and productive.
  • Collaborated closely with team members to identify and address customer issues
  • Maintained a deep understanding of ApproveMe's products and services, staying up-to-date on new features and functionality to provide the highest level of support to customers.
  • Improved on my performance metrics, including response time, customer satisfaction, and issue resolution, earning recognition for my exceptional performance and dedication to customer service.

Behavioral Health Technician

Red Mountain Behavioral Health
05.2019 - 05.2020
  • Provided compassionate care and support to children 5-8 years old who were struggling with emotional and behavioral challenges.
  • Utilized a strengths-based approach to support children in developing life skills, emotional management, and coping skills, providing one-on-one and group support as needed.
  • Demonstrated exceptional communication and interpersonal skills, building strong relationships with children and their families to ensure that they felt supported and empowered.
  • Maintained accurate and organized records of all client interactions, ensuring that all care plans and progress notes were up-to-date and comprehensive.
  • Collaborated closely with a team of professionals, including therapists, psychiatrists, and social workers, to ensure that children received comprehensive and coordinated care.

Education

Bachelor of Arts - Christian Thought And Practice

Kairos University
Salt Lake City, Utah
12.2023

Bachelor of Arts - Biblical Counseling

West Coast Bible College
Waco, Texas
05.2017

High School Diploma -

Crown Point High School
Crown Point, Indiana
05.2015

Skills

  • Ability to work with children and families, with compassionate and empathetic approach
  • Strong attention to detail
  • Team player
  • Great communicator
  • Problem Solver
  • Strong technical skills with programs like GSuite, Microsoft Office, etc

Timeline

Executive Administrator

LivWell Behavioral Health
12.2022 - Current

Executive Administrator

East Valley Dream Center
05.2022 - Current

Customer Support Hero

ApproveMe LLC
05.2020 - 05.2022

Behavioral Health Technician

Red Mountain Behavioral Health
05.2019 - 05.2020

Bachelor of Arts - Christian Thought And Practice

Kairos University

Bachelor of Arts - Biblical Counseling

West Coast Bible College

High School Diploma -

Crown Point High School

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Rebecca Chromey