Rebecca Cleer
Olathe,KS
Summary
Inspirational Sales Leader with excellent sales record and history of effective leadership. Experienced in both Cosmetics and Esthetics. Strong reputation for developing rapport with customers and increasing repeat business for department and store. Consistently motivates cosmetics team to meet sales goals. Knowledgeable in developing and implementing sales training, to include customer objections, cross-selling, and customer follow up.
Overview
10
10
years of professional experience
Work History
Property Manager
TWG DEVELOPMENT
02.2022 - 04.2023
- Oversee daily operations of a 272-unit, new lease up, luxury community, including, leasing, building maintenance, vendor management, property financials and resident satisfaction
- Meeting & exceeding projected lease up goals by 30% above expectations
- Monitor timely receipt and reconciliation of rent payments in accordance with upper management policies, which includes handling delinquencies and evictions
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Followed up on delinquent tenants and coordinated collection procedures, while keeping delinquency below 3%.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Delegated tasks effectively, balancing workload across the team while considering individual strengths and areas for improvement.
Outside Sales/Mortgage Loan Officer
WEST COMMUNITY CREDIT UNION
04.2017 - 04.2019
- Cultivate, develop and foster referral relationships with realtors, home builders and title companies
- Participate in chambers, networking groups, and other networking events to promote loan services
- Maintain loan pipeline to reach monthly sales and income targets, meeting Total Loan Volume goal of $6M annually
- Sourced and implemented Surefire CRM and integrated into the company by expressing simplicity of use for streamlined operations and improved tracking/reporting.
- Increased loan approval rates by efficiently managing pipeline and maintaining strong relationships with borrowers, realtors, and underwriters.
Property Manager
THE BERKSHIRE COMPANY (BRAMBLETT HILLS APARTMENTS)
05.2015 - 03.2017
- Managed daily operation of a 204-unit, new construction lease up apartment community, leading staff of 6-8 team members, provided training, handled hiring process, coordinated work schedules and processed payroll/bonuses
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation with average delinquency below 4%.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings; achieved 90% occupancy within first 7 months of lease up.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
Assistant Manager/Leasing Consultant
Davis Development Company
04.2013 - 03.2015
- Played key role on management team for lease up of a 270-unit, luxury class 'A' community
- Enhanced community atmosphere by planning and executing engaging resident events.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Averaged 15 leases per month with a closing ratio of 48%
- Achieved 80% occupancy within six months of opening community
- Developed strong relationships with local businesses, creating partnerships that benefited both parties.
Education
No Degree - Business Administration And Management
Columbia College
Columbia, MODiploma - Esthetician
Xenon International Academy
Ballwin, MO10.2008
Skills
- Business Planning
- Account Management
- Solution Selling
- Client Relationship Management
- Staff Management
- Performance Management
- Revenue Forecasting
- Sales Team Training
- Goals and Performance
- Sales Presentations
additional professional experience
Licensed Esthetician/Make Up Artist, Self-Employed 2008-2011
Educator, Bioelements Skincare 2008-2009
Event Coordinator/Trainer, Prescriptives Cosmetics 2000-2001
Fragrance Sales, Macy's (Seasonal) 2000-2003, 2020
Cosmetics Counter Manager, Famous Barr 1998-2000
Timeline
Property Manager
TWG DEVELOPMENT
02.2022 - 04.2023
Outside Sales/Mortgage Loan Officer
WEST COMMUNITY CREDIT UNION
04.2017 - 04.2019
Property Manager
THE BERKSHIRE COMPANY (BRAMBLETT HILLS APARTMENTS)
05.2015 - 03.2017
Assistant Manager/Leasing Consultant
Davis Development Company
04.2013 - 03.2015
No Degree - Business Administration And Management
Columbia College
Diploma - Esthetician
Xenon International Academy
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