Rebecca Clemons
Administrative Assistant
Muncie,IN
Summary
Executive administrative assistant driven to succeed. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Receptionist
Silver Birch
Muncie, IN
06.2018 - 04.2020
- Confirmed appointments, communicated with clients and updated client records.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone or postal mail.
Assistant Manager
Advance America
Muncie, IN
09.2005 - 10.2009
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Strengthened operational efficiency to remain cost-effective while maintaining quality service.
- Mentored team members to enhance professional development and accountability in workplace.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
Education
High School Diploma -
Buchtel High School
Akron, OH 08.1969 - 05.1973
Skills
Office administration
Customer/Client relations
Multi-line Telephone Systems
Scheduling
Expense reporting
Business administration
Database administration
Bookkeeping
Timeline
Receptionist
Silver Birch
06.2018 - 04.2020
Assistant Manager
Advance America
09.2005 - 10.2009
High School Diploma -
Buchtel High School
08.1969 - 05.1973