Experienced healthcare professional with a strong background in patient support and therapeutic assistance. Demonstrated adaptability in dynamic clinical settings, actively contributing to the patient recovery process. Collaborative team member dedicated to achieving optimal patient outcomes and upholding high standards of care. Proficient in therapeutic exercise assistance and effective patient communication.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Physical Therapy Aide
Nationwide Children’s Hospital
01.2020 - Current
Trained in casting and help with splinting under OT supervision
Manage ordering supplies for all of Inpatient Therapies (PT, OT, TR, Speech, Massage)
Responsible for training all new employees and getting them oriented to the hospital guidelines.
Cover for administrative support when needed
Streamlined clinic operations by maintaining a clean, organized environment and performing routine inventory checks on therapy supplies and equipment.
Assisted patients with employing assistive devices such as splints and braces to support treatment goals.
Collaborated with other aides and therapists to develop innovative approaches to common therapy challenges, enhancing overall effectiveness.
Offered mobility assistance with physical support, wheelchairs, and other strategies.
Provided empathetic support to patients experiencing difficult emotions related to their injury or illness while under supervision from a licensed therapist.
Implemented patient safety protocols and infection control practices for hygienic, compliant care.
Ensured proper equipment functionality through regular inspection and maintenance, minimizing downtime due to malfunctions.
Shift Supervisor
Starbucks
01.2018 - 01.2020
Trained new employees and delegated daily tasks and responsibilities.
Responded to and resolved customer questions and concerns.
Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Completed store opening and closing procedures and balanced tills.
Helped store management meet standards of service and quality in daily operations.
Assistant Youth Director/Coach/Marketing
Vertical Adventures
01.2016 - 01.2018
Coached competitive climbing team
Developed curriculums for classes
Completed all prep work for classes and camps at the gym/ran classes and summer camps
Sent monthly newsletters to all customers in the email database
Taught youth classes (ages 3-16)
Ran an adaptive summer camp for kids with disabilities.
Helped run adaptive climbing days at least once a month
Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
Barista
Starbucks
01.2014 - 01.2016
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Maintained a clean and organized workspace for optimal productivity and safety.
Cleaned counters, machines, utensils, and seating areas daily.
Controlled line and crowd with quick, efficient service.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Sales Associate
Forever 21
01.2012 - 01.2013
Operated the cash register
Greeted customers and helped them find what they needed
Organized and restocked the floor
Sales Associate
American Eagle
01.2011 - 01.2012
Sales Associate/Trainer
Charming Charlie
01.2010 - 01.2011
Summer Nanny
Private Residence
01.2007 - 01.2009
Education
Worthington Chrisitan
Columbus, OH
05-2009
Skills
Regular upkeep and cleaning of equipment
Maintaining inventory
CPR Certified
Hands-on patient assistance
Certification
CPR & BLS Certified
Timeline
Physical Therapy Aide
Nationwide Children’s Hospital
01.2020 - Current
Shift Supervisor
Starbucks
01.2018 - 01.2020
Assistant Youth Director/Coach/Marketing
Vertical Adventures
01.2016 - 01.2018
Barista
Starbucks
01.2014 - 01.2016
Sales Associate
Forever 21
01.2012 - 01.2013
Sales Associate
American Eagle
01.2011 - 01.2012
Sales Associate/Trainer
Charming Charlie
01.2010 - 01.2011
Summer Nanny
Private Residence
01.2007 - 01.2009
Worthington Chrisitan
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