REBECCA CONTRERAS
Summary
Dedicated Office Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Office Assistant
Carroll Engineering, Inc
01.2021 - Current
- First line of communication while managing day to day Office tasks
- Assists with Payroll and works firsthand with vendors
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Arraigned meetings, appointments and continuous help with administrative support.
Courier/Print Technician
Golden State Reprographics
01.2018 - 01.2021
- Printed several small and large scale prints (Blueprints, Vinyl signs, Word documents, Banner signs, etc) Orders were on demand and operated a company vehicle safely delivering all through-out the Bay Area, same-day delivery.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
Server/Bartender
The Counter
01.2015 - 01.2018
- Maintained a clean and orderly Bar while following all food and safety protocols
- Strong knowledge of alcoholic beverages and menu items
- Obtained revenues while independently opening and closing the bar.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Host/Server
Chili's
01.2012 - 01.2015
- First point of contact with customers, greeting them and showing them to their seat
- Adhered to sanitation, safety and alcohol beverage control policies.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
Dog Bather
Petco
01.2011 - 01.2012
- Checked in and checked out Dogs
- Prepared dogs for groomers and maintained cleanliness in the shop by assisting in laundry and mopping duties.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
- Successfully calmed anxious pets during the bathing process using proven soothing techniques.
Education
Evergreen Valley College
San Jose, CASan Jose City College
San Jose, CA05.2024
Phlebotomy Program -
De Anza College
Cupertino, CA01.2017
High School Diploma -
Westmont High School
Campbell, CA01.2010
Skills
- Excellent customer service skills
- Proficient in POS computer systems (Microsoft Word, Excel, Office Manager, Bluebeam)
- Extremely productive in high stress, fast pace environments
- Committed to providing a welcoming environment for guests
- Critical thinker
- Decision maker
- Problem solver
- Excellent communication skills
- Adaptable in new environments
- Positive Attitude
Certification
- Phlebotomy Certificate
- CPR & First Aid Certified
Awards
Externship, Kaiser Permanente, 2016-01-01, 2016-01-01
Timeline
Office Assistant
Carroll Engineering, Inc
01.2021 - Current
Courier/Print Technician
Golden State Reprographics
01.2018 - 01.2021
Server/Bartender
The Counter
01.2015 - 01.2018
Host/Server
Chili's
01.2012 - 01.2015
Dog Bather
Petco
01.2011 - 01.2012
Evergreen Valley College
San Jose City College
Phlebotomy Program -
De Anza College
High School Diploma -
Westmont High School
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