Rebecca Cooksey
Fall Creek,WI
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
2018
2018
years of post-secondary education
Work History
Warehouse Manager
Snap-on
Elcho, Wisconsin
2024.11 - 2025.11
- Managed daily warehouse operations to ensure efficient workflow and safety compliance.
- Organized product storage to optimize space and facilitate easy access for order fulfillment.
- Implemented best practices for shipping and receiving processes to enhance accuracy.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Generated warehouse shipping documents, packing lists and invoices.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
Restaurant Manager
Kidz korner pizza
Rhinelander, Wisconsin
2019.10 - 2024.10
- Managed daily restaurant operations and ensured compliance with health standards.
- Trained and mentored staff to enhance service quality and efficiency.
- Developed staff schedules to optimize coverage during peak hours.
- Conducted regular staff meetings to communicate goals and expectations.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Ensured compliance with all food safety regulations and sanitation standards.
- Assisted with kitchen preparation during peak times as needed.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Created new menu items based on customer feedback and industry trends.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Oversaw food preparation, production and presentation according to quality standards.
Pizza Maker
Papa Johns
Eau Claire, Wisconsin
2018.03 - 2019.08
- Prepared pizza dough and toppings according to company recipes.
- Operated pizza ovens to ensure consistent cooking temperatures.
- Maintained cleanliness and organization of the kitchen area daily.
- Collaborated with team members to fulfill customer orders promptly.
- Assisted in training new staff on pizza making techniques and procedures.
- Handled customer orders in a timely manner, ensuring accuracy of order.
- Cleaned and sanitized kitchen surfaces and equipment.
- Operated the pizza oven, ensuring pizzas were cooked to order.
- Kept stations stocked and ready for use to maximize productivity.
- Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
- Stocked shelves with necessary ingredients for making pizzas.
- Cut toppings such as pepperoni, mushrooms or onions into small pieces ready for use on pizzas.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Measured ingredients accurately using measuring cups or scales.
- Followed established recipes when creating specialty pizzas requested by customers.
- Assisted other cooks in preparing salads, sandwiches, desserts and appetizers.
- Checked temperature of ovens prior to use to ensure optimal cooking temperatures.
- Used manual or electric appliances to clean, peel, slice and trim foods.
- Assisted in loading and unloading food items from delivery trucks.
Restaurant Worker
Arbys
Eau Claire, WI
2017.02 - 2018.02
- Prepared and assembled food items according to established recipes and standards.
- Operated kitchen equipment safely and efficiently during busy service hours.
- Maintained cleanliness and organization of food preparation areas and dining spaces.
- Assisted customers with menu selections and ensured a positive dining experience.
- Collaborated with team members to support smooth restaurant operations during peak hours.
- Restocked supplies as needed to maintain efficient service throughout shifts.
- Kept work area clean and organized throughout shift.
- Greeted customers and provided friendly customer service.
- Assisted in taking orders, preparing food, and delivering food to tables in a timely manner.
- Performed cashier duties such as taking payments, processing credit cards, giving change, and issuing receipts.
- Inspected dining room areas for cleanliness including wiping down tables, chairs, windowsills, counters, shelves.
- Stocked serving stations with napkins, silverware, and condiments, ensuring that all items were properly cleaned and sanitized before use.
- Responded quickly and efficiently to any emergency situations during shifts like spills or broken glassware.
- Maintained clean, safe working area in compliance with company policies.
- Trained new team members on menu items, operating procedures and company policies.
- Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
- Performed workstation prep prior to shift start.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
- Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
Education
Memorial High W
Eau Claire, WISkills
- Inventory management
- Shipping logistics
- Order fulfillment
- Safety compliance
- Team leadership
- Quality assurance
- Problem solving
- Effective communication
- Customer service
- Staff training
- Supplies inventory
- Loading and unloading
- Inventory and stocking
- Customer care
- Problem-solving
- Staff supervision
- Unpacking merchandise
- Hiring and training
Affiliations
- I enjoy listening to music
- I love to do any kind of art projects
- I’m a plant girly
- I love to cook and eat
- I hike/go on adventures a lot
References
References available upon request.
Timeline
Warehouse Manager
Snap-on
2024.11 - 2025.11
Restaurant Manager
Kidz korner pizza
2019.10 - 2024.10
Pizza Maker
Papa Johns
2018.03 - 2019.08
Restaurant Worker
Arbys
2017.02 - 2018.02
Memorial High W