Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Cosby

Kettering ,OH

Summary

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Professional with deep expertise in maintaining cleanliness and order in hospitality environments. Ensures high standards in all tasks, emphasizing teamwork and adaptability to meet changing needs. Skilled in time management, attention to detail, and customer service. Known for reliability and strong commitment to achieving results.

Overview

3
3
years of professional experience

Work History

Cashier/ Floor Customer Service Associate

Speedway
02.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Customer Service Representative and Cashier

The Home Depot Inc
11.2023 - 12.2024
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Certified House Cleaning Professional

The Cleaning Authority
04.2022 - 08.2023
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Hand-dusted and sanitized all forms of living quarters
  • Emptied trashcans and transported waste to collection areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Worked alongside other cleaners to complete jobs
  • Reduced time by effectively managing workloads and prioritizing responsibilities.
  • Minimized health risks for clients by adhering to strict sanitation standards during all cleaning processes.
  • Payed attention to fine detail in the cleaning process

Housekeeping Room Attendant

St. Leonards
01.2022 - 04.2022
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Contributed to positive patient experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
  • Maintained a professional demeanor and appearance, following policies regarding uniform and grooming standards.
  • Provided exceptional cleanliness in patients rooms
  • Work independently to finish tasks on hand
  • Coordinated with peers to prioritize room assignments based on patient arrivals and departures.
  • Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.

Education

High School Diploma -

Fairborn High School
Fairborn
06.1996

Skills

  • Customer service
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Sanitation protocols
  • Active listening
  • Customer relations

Timeline

Cashier/ Floor Customer Service Associate

Speedway
02.2024 - Current

Customer Service Representative and Cashier

The Home Depot Inc
11.2023 - 12.2024

Certified House Cleaning Professional

The Cleaning Authority
04.2022 - 08.2023

Housekeeping Room Attendant

St. Leonards
01.2022 - 04.2022

High School Diploma -

Fairborn High School

Similar Profiles

CREATE PROFILE
Rebecca Cosby