Summary
Overview
Work History
Education
Skills
Certification
Awards
Affiliations
Timeline
Generic

Rebecca Crockett- Aleman

Jacksonville,USA

Summary

Experienced professional in medical and behavioral support for individuals with intellectual and developmental differences. Skilled VP and Director with expertise in talent acquisition, training, program implementation, outreach, fundraising, and promoting diversity and inclusion. Effective communicator, problem solver, and relationship builder dedicated to creating accredited programs for both for-profit and non-profit agencies.

Overview

14
14
years of professional experience
1
1
Certification

Work History

VP of Operations

Proactive Life Skills
09.2022 - Current
  • Managed large-scale projects, ensuring timely completion within staffing constraints.
  • Evaluated existing workflows, staffing concerns to identify inefficiencies and propose innovative solutions that enhance productivity across the organization.
  • Delivered exceptional results in growth expansion efforts by identifying new staff, analyzing potential opportunities, and establishing a strong local presence in the community.
  • Led organizational restructuring initiatives to improve overall efficiency, streamlined reporting lines, and eliminated redundancies while maintaining high employee morale and engagement levels.
  • Instituted risk management protocols to proactively addressed potential issues before they escalated into major problems affecting business operations or staffing satisfaction levels.
  • Fostered a culture of continuous improvement within the organization by implementing best practices in operations management and providing ongoing mentoring and guidance for staff members.
  • Developed cross-functional teams to foster collaboration, resulting in increased attendance in staffing.
  • Mentored team members on best practices in operations management, fostering a culture of continuous learning and growth within the organization.
  • Assisted in recruiting, hiring and onboarding of team members.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness with individualized meetings.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Program Operations and Business Development Director

New Heights of Northeast Florida Adult Day Program
02.2022 - 09.2022
  • New Heights Adult Day program provides services to adults who have been diagnosed with Cerebral Palsy, individuals with all types of developmental, Intellectual differences, and other disabilities. Oversees the program operations, programs services, and business development to provide donations to support the program. Program Director of staff, Interns, volunteers, and clients. Facilitates all medical services and supervision.
  • New heights ADT program provides Life and Social skills services to 50 Individuals, various volunteers, with supervision and management to support staff.
  • Provides training to develop staff relationships, achieve productivity, and meet agency standards as well as accreditation standards for The Agency for Persons with Disability.
  • Oversees client goals and develops/follows strategic plans set forth by APD agency support Coordinators.
  • Identifies staff vacancies and recruits, interviews, selects, and trains all applicants, volunteers, Interns and seasonal staff applicants.
  • Manages, recruits, obtains, and identifies opportunities for future growth and development.
  • Manages and coordinates duties for volunteers, Interns, and staff.
  • Develops and maintains policies and procedures that meet APD and agency standards, including a risk management plan and safety plans. Effectively communicates these policies and procedures to staff, volunteers, and to clients and their families.
  • Develops program goals, plans, and strategic planning of all of camps inclusive needs.
  • Oversee transportation staff, provides transposition for clients when needed.
  • Developers monthly ADT calendar of events provides detail planning of events, supervision of staff and volunteers before, during, and after each special event or activity.
  • Obtains community support, community involvement, and coordinates monthly news blast to convey agency needs.
  • Coordinates with senior leadership team, and diverse grant funders on various program needs. Works closely with each client support teams, medical, behavioral, and community partners to ensure program services, donations, and ongoing program funding needs are obtained.
  • Develops close relationships with donors, volunteers, staff, and community partners.
  • Prepares and submits budget requests, data for grant proposals, and solicits community donations.

Director of Disability Ministry- Catholic Charities Camp I Am Special

Diocese of St. Augustine – Catholic Charities Bureau
01.2011 - 02.2022
  • Camp I Am Special is a faith-based ministry within Catholic Charities. This year-round disability ministry offering adults and children with intellectual and developmental differences the opportunity to attend a variety of day and overnight camp experiences. Began tenure as a Volunteer Camp Nurse from 2008 to 2010.
  • Oversees the camp office and all programs and services for clients with developmental differences, including supervisor of staff, seasonal staff, volunteers, and clients. Facilitates all medical planning and supervision.
  • Camp I Am Special program typically provides services to over 300 campers, 400 Volunteers, with supervision and management to 50 seasonal staff, and two year around agency staff.
  • Provides training and breakout workshops to develop staff relationships, achieve productivity, and meet agency standards as well as accreditation standards.
  • Creates strategies, culture goals, and develops operation strategies to make all various components of the diverse leadership training program successful.
  • Identifies staff vacancies and recruits, interviews, selects, and trains all camp applicants, volunteers, and seasonal staff applicants.
  • Prepares and identifies opportunities for future growth and development.
  • Supervises full-time, part-time, and seasonal camp staff that includes camp leaders as well as medical, behavioral, and therapy staff. Provides on-call medical and behavioral support during camp sessions.
  • Manages and coordinates duties for volunteers, averaging over 50,000 volunteer hours each year. Identifies, recruits, and hires specialized teen volunteers to provide one-on-one care to campers.
  • Develops and maintains policies and procedures that meet ACA and agency standards, including a risk management plan for all camp-related programs. Effectively communicates these policies and procedures to staff, volunteers, and to clients and their families.
  • Develops program goals, plans, and strategic planning of all of camps inclusive needs.
  • Organizes, manages, and schedules comprehensive training programs to accommodate the agency, American Camp Association training, applied behavior analysis teaching, professional crisis management, and lifeguard management requirements.
  • Reviews and evaluates new and current programs to determine their effectiveness, efficiency, and compliance with agency, state, local, and national American Camp Association standards.
  • Coordinates with senior leadership team, Board of Directors, and diverse grant funders on various program needs. Works closely with medical, behavioral, and community partners to ensure program services, donations, and ongoing program funding.
  • Develops close relationships with donors, volunteers, staff, and community partners.
  • Maintain relationships with local special need agencies, schools, and organizations, to maintain community connections.
  • Provided open house opportunities and organized special events for fundraising as well as network opportunities.
  • Prepares and submits budget requests, data for grant proposals, and solicits community donations.
  • Publicizes and promotes programs through sources such as social media, newsletters, and other mailings.
  • Maintains, prepares, and analyzes best strategies to meet overall program goals.

Education

Master of - Behavioral/ Disabilities Development

Florida State University
Tallahassee, FL

Bachelor of Applied - Behavior Development

Baylor University
Waco, TX
01.1995

Skills

  • Team building and motivation
  • Operations management
  • Organizational development
  • Capacity planning

Certification

  • American Camp Association Director Certificate (2020)
  • American Camp Association Accreditation Standards Certificate (Since 2017)
  • Licensed BSN – State of Florida (Since 2002 to 2022)
  • Cognitive Behavior Development Specialist (2006)
  • Advanced Life Support (ALS) (2004)
  • Certified Autism Specialist (2001)
  • Applied Behavior Development (2000)

Awards

United Way – Sherwood H. Smith Children’s Champion Award (2017), Kathleen Riley Excellence award for Catholic Charities (2012), Florida State Alumni Outreach Award (2010), Tallahassee Memorial Healthcare System – Community Leader Award (2001 & 2003), Behavioral Specialist Achievement Award (2000), Baylor University Academic Success Award (1995)

Affiliations

  • Member – Florida Nurses Association (2003 – 2022)
  • Member- Florida Person First Disability Council (2016- Present)
  • Member – Applied Behavioral Professionals (2000 – Present)
  • Member – Autism Awareness Advocates (2009 – Present)
  • Member- Jacksonville Disability City Council- (2018-2020)
  • Member – Junior League of Leon County (2001 – 2003)

Timeline

VP of Operations

Proactive Life Skills
09.2022 - Current

Program Operations and Business Development Director

New Heights of Northeast Florida Adult Day Program
02.2022 - 09.2022

Director of Disability Ministry- Catholic Charities Camp I Am Special

Diocese of St. Augustine – Catholic Charities Bureau
01.2011 - 02.2022

Master of - Behavioral/ Disabilities Development

Florida State University

Bachelor of Applied - Behavior Development

Baylor University

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