Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Rebecca Crompton

Clinton,SC

Summary

Attentive telecommunications professional with training and experience to handle stressful situations. Organized and thorough in documenting calls. Helps first responders coordinate emergency actions and support local community.

Overview

14
14
years of professional experience
1
1
Certification

Work History

911 Dispatch Supervisor

Laurens County 911
04.2016 - Current
  • Maintained contact with field units, accounted for location and status, tracked records of field calls and verified safety of field team members.
  • Assessed and prioritized emergency situations and assigned resources using sound, independent judgment.
  • Accessed federal and local law enforcement information databases, obtained information regarding criminal history and relayed such information to field staff.
  • Managed public safety emergency units according to established procedures and policies using computerized dispatch system.
  • Assisted callers in emergency situations with appropriate information and support.
  • Operated emergency response systems to update and retrieve up-to-date information for first responders.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
  • Routed calls to police, fire, and ambulance service to meet individual call needs.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.

Medicine Technician

Laurens Estates
03.2014 - 04.2016
  • Monitored medication storage area to maintain medication security and control.
  • Reviewed medication orders for accuracy and completeness before administering medication.
  • Reordered medication to maintain adequate supply.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Turned and repositioned patients to prevent bedsores.
  • Followed directions of licensed nurses to administer medications and treatments.

Home Health Aide

Plan Home Health Care
11.2013 - 03.2014
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.

Front Desk Receptionist

Comfort Inn & Suites
05.2009 - 08.2013
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Education

GED -

Laurens Higher Education Center
Laurens, SC
10.2012

Skills

  • Treatment Recommendations
  • Agency Referrals
  • Equipment Efficiency
  • Safety Meetings
  • Emergency Medical Dispatching
  • Ems Dispatch
  • Map Reading
  • Public Safety
  • Teletype Networks
  • Documentation Workflows
  • Daily Reports
  • Excellent Customer Service

Accomplishments

  • Supervised team of 4 staff members on my shift.

Certification

  • EMD - Emergency Medical Dispatch
  • PST - Public Safety Telecommunicator
  • NCIC - National Crime Information Center
  • CPR

Timeline

911 Dispatch Supervisor

Laurens County 911
04.2016 - Current

Medicine Technician

Laurens Estates
03.2014 - 04.2016

Home Health Aide

Plan Home Health Care
11.2013 - 03.2014

Front Desk Receptionist

Comfort Inn & Suites
05.2009 - 08.2013

GED -

Laurens Higher Education Center

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Rebecca Crompton