Rebecca Crouch
2828 Waters Rd. Chester,SC
Summary
Results-oriented professional, quick and eager learner with acute attention to detail. Conscientiously address any need and resolve concerns to promote efficiency and maximize service outreach. Proven relationship-building and planning abilities. Support program operations by applying strong document management and resource coordination skills to day-to-day needs. Proven relationship-building and planning abilities.
Overview
12
12
years of professional experience
Work History
Project Lead the Way Teacher
Lewisville Middle School
Richburg, SC
08.2022 - Current
- Maintained a safe and orderly learning environment for all students.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
- Built and strengthened positive relationships with students, parents and teaching staff.
Office Administrator
Chester County Chamber of Commerce
Chester, South Carolina
06.2021 - 08.2022
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
- Trained volunteers for special projects while promoting service quality.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Coordinated training session logistics by preparing equipment and securing facilities.
- Designed and rolled out new training program for new member information hub and website.
Science Teacher
Chester County School District
Chester, , SC
08.2020 - 06.2021
- Analyze student data to prepare educational opportunities to fill in gaps in students education.
- Met with parents and guardians to discuss student progress and areas for improvement.
- Conferred with specialists to support needs of students with individualized educational plans.
- Talked with students needing extra attention and made plans to assist with problems in and outside the classroom.
- Adapted teaching methods and instructional strategies to promote learning in students of differing skill levels.
Public Information Officer /Administrative Assistant
Chester County School District
07.2015 - 09.2020
- Established and maintained cooperative relationships with representative of the community, consumer, employee and public interest groups.
- Organized public appearances, lectures, contests and exhibits to increase public awareness and involvement.
- Designed and maintain mew website and other content, including a blog and other promotional informational items.
- Over saw training and implementation of all communication software and communication contacts within the schools.
- Managed all media, press and public relations issues.
- Serves on the Chester County Chamber of Commerce Educational Committee and as an Ambassador.
- Media relations point of contact for the Chester County School District.
- Lead the community involvement activities for the District, such as the Retiree Luncheon, Pack the Bus school supply drive, and Volunteer Recognition Program.
- Handles all parental concerns related to Operations.
- Works closely with the Chief Operations Officer with a focus on Safety, Transportation, IT and Maintenance.
- Works with local businesses and industry to develop partnerships for the District.
- Identified and communicated to management regarding areas needing additional training.
- Developed training materials, manuals, procedures and visual aids to effectively achieve organizational goals.
- Trained employees on new website and communication software
General Manager of Operations
City Club of Rock Hill
07.2012 - 07.2015
- Planned, coordinated and controlled daily operations of the organization.
- Ensured that team member responsibilities were defined and understood.
- Established and maintained effective communication systems.
- Monitored ongoing expenses relative to budget projections.
- Recruited, retained and developed staff of 20+.
- Developed and implemented the Human Resource Employee Handbook.
- Advisor to the City Club Board of Directors.
- Organized and Promoted Member Events.
- Managed event logistics.
- Prepared monthly and annual expense forecasts, including any necessary recommended actions required to manage cost to increase revenue.
- Handled all member and customer complaints.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Supported onboarding of new employees by hosting orientation sessions.
Education
Bachelor of Science of Accounting -
Western Governors University
Salt Lake City, UT2015
Surgical Technology -
Midlands Technical College
West Columbia, SCSkills
- Detail Oriented
- Communication Skills
- Policy/program development
- Community outreach
- De-Escalation Techniques
- Threat Assessment
- Documentation Management
- Referral Coordination
- Volunteer Coordination
- Problem-Solving Abilities
- Active Listening
- Analytical Thinking
Timeline
Project Lead the Way Teacher
Lewisville Middle School
08.2022 - Current
Office Administrator
Chester County Chamber of Commerce
06.2021 - 08.2022
Science Teacher
Chester County School District
08.2020 - 06.2021
Public Information Officer /Administrative Assistant
Chester County School District
07.2015 - 09.2020
General Manager of Operations
City Club of Rock Hill
07.2012 - 07.2015
Bachelor of Science of Accounting -
Western Governors University
Surgical Technology -
Midlands Technical College
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