Summary
Overview
Work History
Skills
References
Education And Training Qualifications
Timeline
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Rebecca Cruickshank

1730 E Lehi Road #1 Mesa,AZ

Summary

A highly experienced facilities, health, and safety professional with a proven track record of success. Providing high-level, effective operational control to build consistently improved business performances. A strong, proactive leader, empowering staff to take ownership, providing coaching, training, and mentoring, building effective, efficient, flexible teams, and ensuring total client and stakeholder satisfaction. Skilled in the promotion of a diverse, well-trained, and effective team.

Overview

23
23
years of professional experience

Work History

Facilities Director

Aramark Facilities Services
Tempe, AZ
12.2024 - Current
  • Led oversight of maintenance for three additional remote sites, Denver DSD, Albuquerque DSD, Colorado Springs cross Dock, driving operational consistency.
  • Managed daily operations of facility maintenance and repairs.
  • Collaborated with management to improve service delivery standards.
  • Established safety measures to guarantee compliance with industry regulations.
  • Evaluated contractor bids to ensure quality service at competitive pricing.
  • Monitored budget allocations for all facilities operations, including capital projects.
  • Conducted routine inspections to address maintenance needs proactively.
  • Coordinated with vendors for timely delivery of essential materials and services.
  • Developed cost-saving initiatives through optimized operational processes.
  • **This scope is not exhaustive

Operations(FM) Manager

Tidy Green Clean/TGC Facilities Management
Aberdeen, UK
01.2021 - 12.2024
  • Management of 85 - 90 commercial sites with multidisciplinary teams including health care facilities/care homes, oil and gas, equestrian centers, holiday lets, new builds, retail units to name a few with over 100 staff covering a vast area of Aberdeenshire West.
  • Scope of work includes, but is not exhaustive
  • Adherence to KPIs, development of KPI, SOPs, best practice.
  • Timed auditing of all sites and follow up, filing of reports with appropriate sites etc
  • Training and development of staff and supervisors, team leads
  • Ongoing development of training plans, TBTs, Health and Safety training, best practice for staff and supervisors.
  • Ensure compliance with/ training ISO certifications, 9001,14001,45001
  • Meeting all clients to address any issues/changes in service requirements to maintain and develop/maintain the relationships with stakeholders
  • Management of ad hoc work, including specialty jobs including maintenance plans, external catering contractors, pest control, landscaping ongoing or ad hoc.
  • Training on all machinery/specialty equipment
  • Ensure compliance with H&S procedures including security within our scope of work on site, alarms, fire procedures etc
  • Assist with development of new business tenders and bids, onboarding of new contractors, site surveys etc

Area Operations Manager

CSG Limited
Aberdeen, UK
01.2018 - 01.2021
  • Supervision of staff and services at approximately 35 sites with 24 staff. Duties included not limited to
  • Monthly building reports -audits
  • Stock control and ordering, sourcing of new products and costings, adherence to budgets, including ad hoc job costings, adherence to KPIs, budgeting and forecasting
  • Point of contact for clients and outsourced vendors
  • Site staffing and monitoring, payroll management
  • Health & Safety audits, Risk assessments, RAMS, Scope of Work
  • Training and Development of all team members, on-boarding, discipline, conflict management and resolution
  • Site inspections

Site Manager/ Keyholder/Relief

Aberdeenshire Council
01.2013 - 01.2019
  • I provided site supervision with multi-site coverage across janitorial, landscaping, pest control, catering, and support supervision of approximately 15 staff.
  • Stock control and ordering, all machine training i.e. scrubber dryers, buffers, floor stripping and polishing.
  • COSHH, Health and Safety.
  • Mentored new employees on safety protocols, processes and procedures.
  • Maintained payroll data, attendance records and delivered materials to job site on time and in good condition.
  • Maintained safe operating compliance and verified that operations met best practice standards.
  • Prepared budgets and monitored expenses to stay within allocated limits.
  • Retained relief post for a further year following other employment.
  • Coordinated daily site operations and ensured compliance with safety regulations.
  • Conducted inspections to maintain quality standards on-site activities.
  • Resolved conflicts among team members to maintain a collaborative atmosphere.

Owner

The Huntly Hotel
Huntly, UK
01.2003 - 10.2012
  • Drove turnover from £250k to over £400k using innovative marketing / promotional skills
  • Project managed internal renovations in line with Historic Scotland standards / criteria
  • Managed £500k development renovation over 5 years to improve customer service / expectation/physical appearance
  • Led local community initiatives through Deveron Arts, a multi arts association covering music, sculpture and painting, attracting a new business through collaboration and events
  • Developing links with local Tourism & Action Group catering for business functions / meetings
  • Acknowledged for increasing Brand Profile through improved menus utilizing locally sourced produce and ingredients creating regionally recognized 'Huntly Signature Menu'
  • All aspects of financial management, budgeting, forecasting, P&L
  • This is not an exhaustive list

Skills

  • Microsoft /Google packages
  • Budget monitoring
  • Safety compliance
  • Project management
  • Client relationship management
  • Team leadership
  • Operational efficiency
  • Risk assessment
  • Effective communication
  • Cost reduction initiatives
  • HVAC systems
  • Building maintenance
  • Emergency preparedness
  • Security management
  • Landscaping management
  • Special projects
  • CMMS packages
  • HR Management
  • Strategic/Risk Management
  • Creativity / Innovation

References

References on request

Education And Training Qualifications

  • Diploma Advanced Facilities Management including 5S, 2020
  • Diploma LEVEL 7 (Masters) Health and Safety, 2021
  • Diploma Advanced Leadership and Management, 2019
  • Diploma Train the Trainer, 2018
  • IOSH GLOBAL HEALTH AND SAFETY #247161
  • Continual Professional Development including strategic planning, risk management, Coaching and Mentoring

Timeline

Facilities Director

Aramark Facilities Services
12.2024 - Current

Operations(FM) Manager

Tidy Green Clean/TGC Facilities Management
01.2021 - 12.2024

Area Operations Manager

CSG Limited
01.2018 - 01.2021

Site Manager/ Keyholder/Relief

Aberdeenshire Council
01.2013 - 01.2019

Owner

The Huntly Hotel
01.2003 - 10.2012

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Rebecca Cruickshank