Rebecca Cumberworth
San Tan Valley,AZ
Summary
Dynamic Bartender Supervisor with a proven track record in team leadership and enhancing guest experiences. Skilled in staff training, inventory management, and problem-solving. Committed to delivering exceptional customer service in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Business Owner
Copious vinyl designs
San Tan Valley, Arizona
04.2021 - Current
- Graphic design
- Sign production
- Branding
- Vehicle wraps, vinyl wall murals
- Vinyl lettering
- Apparel
Teller
Chase Bank
Queen Creek, Arizona
10.2019 - 02.2021
Bartender Supervisor
La Ristra Restaurant
Gilbert, Arizona
08.2013 - 09.2019
- Trained new employees on drink preparation and customer service standards.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Coordinated with kitchen staff to ensure timely food and drink service.
- Resolved customer complaints swiftly to enhance guest satisfaction experience.
- Monitored daily checklists and side worksheets to keep other bar staff members on task.
- Supervised cleanliness of guest service areas before, during and after service.
Bartender
Lone Butte Casino
Chandler, Arizona
04.2010 - 10.2013
- Prepared and served cocktails during busy shifts with speed and consistency.
- Maintained cleanliness and organization of the bar area during service to enhance customer experience.
- Monitored inventory levels and ordered supplies to ensure seamless daily operations.
- Collaborated with diverse coworkers to resolve product and service issues, contributing to team goal achievement.
Bartender
Tavolino
Tucson, Arizona
12.2009 - 03.2010
- Delivered cocktails, wine, draft beer, and bottled beer to patrons, enhancing overall customer satisfaction.
- Supported beverage service by pouring wine, beer, and cocktails accurately.
- Multitasked effectively in a fast-paced environment to ensure seamless service and customer experience.
- Maintained clean bar area, glassware, utensils, and equipment for safe, sanitary service.
- Participated in weekly team meetings to align with management goals and contribute to bar operations.
Bartender Supervisor
Zipps Sports Bar
Gilbert, Arizona
08.2006 - 11.2009
- Trained new hires on drink preparation and customer service expectations, ensuring consistent service quality.
- Resolved customer complaints promptly, boosting guest satisfaction.
- Collaborated with bartending staff to streamline service flow and enhance team coordination.
- Coordinated with kitchen staff to support efficient food and beverage service.
- Tracked inventory levels and managed supply ordering to keep essential items in stock.
Education
Associate of Arts - Graphic Arts
Stevens-hanager College
Utah/online08-2013
Skills
- Signature cocktails
- POS system operation
- Inventory management
- Stock management
- Time management
- Staff training
- Team coordination
- Team development
- Customer service
- Effective communication
- Conflict resolution
- Multi-tasking
Timeline
Business Owner
Copious vinyl designs
04.2021 - Current
Teller
Chase Bank
10.2019 - 02.2021
Bartender Supervisor
La Ristra Restaurant
08.2013 - 09.2019
Bartender
Lone Butte Casino
04.2010 - 10.2013
Bartender
Tavolino
12.2009 - 03.2010
Bartender Supervisor
Zipps Sports Bar
08.2006 - 11.2009
Associate of Arts - Graphic Arts
Stevens-hanager College