Rebecca D'Amico
Belgrade Lakes
Summary
I am a Kitchen Manager at Day's Store with a proven track record in enhancing customer satisfaction and achieving rapid service times. Skilled in staff training and development, I excel in multitasking, team management, and handling high-pressure situations, while also bringing strong, organized leadership skills. I continue to maintain a positive, respectful atmosphere, while also allowing myself to be flexible in daily plans or work hours. I am known for building strong relationships with co-workers as well as many customers and adapting quickly to challenges, ensuring a positive experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Day's Store
06.2021 - Current
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Formed relationships with customers by having good service, a respectful attitude, resolving issues, meeting their needs, and overall being friendly.
Alcohol Compliance Investigator
Maine Sheriff's Department
01.2024 - 05.2024
- Reviewed, documented, and investigated allegations of suspected wrongdoing.
- Reported investigative findings to management and human resources.
- Tested establishments to ensure proper protocol for Maine Liquor Licenses
Education
High School Diploma -
Messalonskee High School
OaklandNo Degree - Elementary Education
University of Maine
OronoSkills
- Multitasking and organization
- Customer service
- Staff training and development
- Attention to detail
- Safe food handling
- Fast Problem-solving
- Time management
- Relationship building
- Positive role model and mentor
- Feedback implementation
- Adaptable
- Verbal and written communication
Certification
- ServSafe: Food Protection Manager Certification
- ServSafe: Food Handler
Timeline
Alcohol Compliance Investigator
Maine Sheriff's Department
01.2024 - 05.2024
Kitchen Manager
Day's Store
06.2021 - Current
High School Diploma -
Messalonskee High School
No Degree - Elementary Education
University of Maine
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