Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Rebecca Damron

Phoenix,AZ

Summary

Results-driven Assistant Community Manager with extensive experience in property management, customer relations, and operational oversight. Adept at conflict resolution, lease management, and tenant relations, with proven expertise in Microsoft Office, Yardi software, and multifamily housing management. Recognized for fostering positive resident experiences, streamlining workflows, and delivering measurable results.

Overview

13
13
years of professional experience

Work History

Assistant Community Manager

Greystar Property Management
Phoenix, AZ
10.2018 - Current
  • Collected monthly rent payments, maintained accurate records, and managed bank deposits to ensure operating funds
  • Streamlined document filing systems to improve workflow efficiency and reporting accuracy
  • Organized community events to enhance resident engagement and morale
  • Conducted property inspections and managed service teams for prompt repairs and renovations
  • Handled rent disputes with effective communication and problem-solving skills, ensuring timely resolutions
  • Assisted with legal compliance, served notices, and explained eviction processes

Property Manager

Avenue5 Residential
Phoenix, AZ
12.2015 - 10.2018
  • Directed daily operations for multifamily properties, overseeing budgets, payroll, and regulatory compliance
  • Managed property renovations, secured bids, and maintained city permits
  • Supervised and trained property staff, optimizing team performance and productivity
  • Resolved resident concerns with professionalism and proactive problem-solving
  • Collaborated with upper management and clients to deliver comprehensive reports

Leasing Consultant & Assistant Manager (Multiple Roles)

Avenue5 Residential
Phoenix, AZ
12.2015 - 10.2018
  • Led leasing teams to achieve occupancy and revenue goals
  • Drafted renewal agreements, collected payments, and maintained organized resident records
  • Enhanced marketing efforts through third-party platforms like Apartments.com and Rent Path
  • Provided property tours, background checks, and leasing application support to prospective tenants
  • Resolved resident disputes and coordinated with maintenance for repairs

Leasing Consultant

Greystar
Phoenix, AZ
11.2013 - 12.2015
  • Conducted property tours, secured lease agreements, and processed applications for prospective residents
  • Maintained detailed records and ensured Fair Housing compliance
  • Developed newsletters to improve resident communication and engagement

Leasing Agent

Heers Management
Phoenix, AZ
11.2011 - 09.2013
  • Assisted with leasing operations, rent collection, and general administrative duties
  • Collaborated with maintenance teams to ensure timely property improvements

Education

GED -

Skills

  • Customer Service Excellence
  • Lease Administration and Management
  • Conflict Resolution and Negotiation
  • Property renovation oversight
  • Data Entry and Document Control
  • Tenant relations and eviction law knowledge
  • Training and Team Leadership
  • Federal Housing Compliance (HUD/Fair Housing)
  • Proficiency in Yardi
  • Proficiency in OneSite
  • Proficiency in MRI
  • Proficiency in LRO

Awards

  • Kingsley Customer Service Award
  • Leadership Development Award
  • Assistant Manager of the Year Nominee
  • Customer Service Sales Star

Timeline

Assistant Community Manager

Greystar Property Management
10.2018 - Current

Property Manager

Avenue5 Residential
12.2015 - 10.2018

Leasing Consultant & Assistant Manager (Multiple Roles)

Avenue5 Residential
12.2015 - 10.2018

Leasing Consultant

Greystar
11.2013 - 12.2015

Leasing Agent

Heers Management
11.2011 - 09.2013

GED -

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