Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Daniels

Port Orchard,WA

Summary

Dynamic Front-End Parts Sales Manager at AutoZone with a proven track record in enhancing customer satisfaction and optimizing inventory management. Skilled in staff training and product promotion, I effectively built relationships that drove long-term business growth while ensuring operational efficiency. Committed to delivering exceptional service and fostering team collaboration.

Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs.

Overview

8
8
years of professional experience

Work History

Font-End Parts Sales Manager

AutoZone
06.2023 - Current
  • Assisted customers in identifying and selecting appropriate parts for various machinery.
  • Learned inventory management systems to maintain accurate stock levels and minimize discrepancies.
  • Supported sales team by preparing product information and promotional materials for customer engagement.
  • Developed knowledge of industry-specific parts specifications to provide informed recommendations to clients.
  • Participated in training sessions to enhance product knowledge and improve customer service skills.
  • Conducted regular performance evaluations of staff members, identifying areas for improvement and providing constructive feedback.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Addressed escalated customer issues promptly, implementing solutions that satisfied both the client's needs and company policies.
  • Supervised and trained staff on product knowledge and customer service.
  • strategically aligned parts department to better serve changing trends and keep workspaces organized.
  • Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
  • Built relationships with customers and community to establish long-term business growth.

Cashier

Fred Meyer
08.2019 - 01.2023
  • Processed transactions accurately, ensuring efficient customer service during peak hours.
  • Managed cash register operations, maintaining balanced cash drawers for financial accuracy.
  • Assisted customers with product inquiries, enhancing overall shopping experience and satisfaction.

Sales Associate

Old Navy
01.2018 - 08.2019
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Assisted in inventory management, ensuring stock levels met demand efficiently.
  • Utilized POS systems to process transactions accurately and swiftly.
  • Collaborated with team members to maintain store cleanliness and visual merchandising standards.

Education

South Kitsap High School
Port Orchard, WA

Skills

  • Ordering parts
  • Customer service
  • Improving customer satisfaction
  • POS systems operations
  • Inventory restocking
  • Inventory management
  • Invoice processing
  • Performance improvement
  • Inventory auditing
  • Stock management
  • Returns processing
  • Product promotion
  • Teamwork
  • Problem-solving
  • Time management
  • Multitasking
  • Organizational skills
  • Reliability
  • Team collaboration
  • Adaptability and flexibility
  • Verbal and written communication
  • Staff training and development
  • Product knowledge
  • Professionalism

Timeline

Font-End Parts Sales Manager

AutoZone
06.2023 - Current

Cashier

Fred Meyer
08.2019 - 01.2023

Sales Associate

Old Navy
01.2018 - 08.2019

South Kitsap High School

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Rebecca Daniels