Rebecca Davidiet
Maple Shade Township,NJ
Summary
Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes.
Overview
10
10
years of professional experience
Work History
Workers' Compensation Claims Adjuster
Qual-Lynx
07.2025 - 01.2026
- Conducted thorough investigations of claims to determine validity and appropriate resolutions.
- Collaborated with medical professionals to assess injury-related treatments and recommend necessary care plans.
- Served as a liaison between clients, employers, and medical providers throughout the claims process.
- Maintained contact with claimants and employers to determine treatment status.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
- Managed complex workers' compensation claims, ensuring compliance with regulatory requirements.
Claims Team Leader
The Loomis Company
09.2019 - 11.2024
- Paid or denied medical claims based upon established claims processing criteria.
- Managed large volume of medical claims on daily basis.
- Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
- Researched and resolved complex medical claims issues to support timely processing.
- Generated reports on medical claims processing activities and results.
Retail Associate
The UPS Store
11.2017 - 03.2018
- Operated copiers and printers, trimmed stock to special sizes and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
- Entered customer orders in POS register system and created invoices to collect accurate payment.
- Utilized work order and job instructions to identify necessary materials and quantity requirements.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
Grocery Associate
Aldi
05.2017 - 10.2017
- Checked for outdated and overripe grocery items and removed from inventory.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Pleasantly greeted customers and provided prompt and courteous service.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Operated point-of-sale (POS) systems and handled cash, performed price checks, applied discounts and coupons and delivered excellent customer service when answering customer questions.
Operations Supervisor
Staples
08.2015 - 04.2017
- Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
- Trained and oriented associates to maximize team performance.
- Monitored cashiers' work and balanced registers to maintain strong financial controls.
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Marked-down clearance items and relocated merchandise to proper store areas.
Education
High School Diploma -
Gloucester City Jr. Senior High School
Gloucester City, NJ06.2006
Skills
- Policy Interpretation
- Decision-making capabilities
- Goal Setting and Achievement
- Claims Processing
- Claims Evaluation
- Computer Skills
- Multitasking
- Teamwork and Collaboration
- Time management abilities
- Claims investigation
- Claims management
Timeline
Workers' Compensation Claims Adjuster
Qual-Lynx
07.2025 - 01.2026
Claims Team Leader
The Loomis Company
09.2019 - 11.2024
Retail Associate
The UPS Store
11.2017 - 03.2018
Grocery Associate
Aldi
05.2017 - 10.2017
Operations Supervisor
Staples
08.2015 - 04.2017
High School Diploma -
Gloucester City Jr. Senior High School