Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
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Rebecca Davis

Apalachin,NY

Summary

Years of retail experience combined with recent professional roles, demonstrating readiness to tackle customer and business challenges. Proven ability to maximize efficiency and sales through meticulous attention to detail and daily operations. Strong work ethic complemented by exceptional organizational, communication, and planning skills.

Overview

39
39
years of professional experience

Work History

Grocery Store Attendent

Weis Markets Inc
Endwell, NY
08.2009 - 08.2023
  • Ensured adherence to cleanliness and safety protocols throughout store environment.
  • Trained new staff on store policies and customer service techniques.
  • Collaborated with team members to ensure smooth daily operations.
  • Maintained cleanliness of store by vacuuming, dusting surfaces, and tidying up shelves.
  • Provided excellent customer service by demonstrating knowledge of products and services available in the store.
  • Checked expiration dates on food items to ensure freshness for customers.
  • Followed all safety procedures when handling hazardous materials.
  • Responded promptly to customer complaints in a professional manner.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Interacted with many customers daily.
  • Addressed customer complaints with knowledgeable and speedy support to maximize satisfaction.
  • Assisted customers in locating products and provided recommendations based on needs.
  • Provided excellent customer service, addressing inquiries and resolving complaints.
  • Operated and maintained store equipment, reporting any malfunctions.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recommended, selected and located merchandise based on customer desires.
  • Bagged or packaged purchases and wrapped gifts.

Watched for and recognized security risks and thefts to prevent or handle situations.

Grocery Bagger

Binghamton Giant Markets
Endwell, NY
10.1995 - 08.2009
  • Pack groceries efficiently for customer purchases at local market.
  • Organize bags by weight and fragility for safe transportation.
  • Assist customers with loading bags into vehicles promptly.
  • Maintain cleanliness and organization of bagging stations daily.
  • Collaborate with cashiers to ensure smooth checkout processes.
  • Communicate effectively with customers to answer questions about products.
  • Train new staff on bagging techniques and customer service standards.
  • Greeted customers and provided assistance with bagging groceries.
  • Retrieved carts from returns and parking lot.
  • Cleaned up spills, collected trash and swept and mopped floors.
  • Offered carry out services to customers when needed, loading purchased items into their cars safely and securely.
  • Assisted customers with locating specific items within the store when requested.
  • Organized bags neatly in shopping carts for easy transport from store to car.
  • Assisted customers with getting groceries loaded in vehicles.
  • Provided excellent customer service including answering questions about products or services offered in the store.
  • Maintained cleanliness of work area throughout shift by sweeping floors, wiping down counters, and disposing of trash properly.
  • Collaborated with other grocery baggers to ensure efficient checkout process during busy times.
  • Followed company guidelines regarding proper sanitation practices in handling food products.
  • Managed check-out area efficiently by ensuring a smooth flow of customers through the line.
  • Verified that prices on items matched those on display tags or computer screens.
  • Received customer complaints and concerns courteously and followed up with appropriate action plan when necessary.
  • Adhered to safety protocols in handling sharp objects such as knives or box cutters.
  • Faced merchandise in freezers and shelves for display.
  • Scanned items at the register, accepted payments, and gave change to customers.
  • Returned unwanted merchandise to appropriate store shelves.
  • Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
  • Bagged customer items in alignment with industry best practices.
  • Maintained clean, orderly and safe store environment by removing trash and keeping aisles clear of merchandise.
  • Assisted with organization and cleaning to maintain tidy store appearance.
  • Maintained clean and neat workspace by sweeping and mopping floors with approved cleaners.
  • Delivered customer service to shoppers in order to provide product knowledge and help customers select best products.
  • Illustrated solid work ethic and commitment through consistent attendance.
  • Educated customers on store's bagging policies, including options for reusable bags.
  • Complied with health and safety regulations to ensure a safe shopping environment.
  • Coordinated with security to report suspicious activities or safety concerns.
  • Loaded groceries into customers' vehicles, offering exceptional customer service.
  • Monitored checkout lanes to provide timely bagging support during peak hours.
  • Facilitated smooth transitions during shift changes to maintain service quality.
  • Assisted customers with bagging purchases, ensuring items were secured and handled with care.
  • Assisted in the return of carts and baskets to designated areas, maintaining store front appearance.
  • Worked closely with front-end team to manage queues and reduce waiting times.
  • Adapted to various customer needs, providing personalized bagging solutions.
  • Implemented bagging techniques to maximize space and protect fragile items.
  • Accomplished production goals by working with speed and accuracy.
  • Cleaned containers, supplies or work areas using cleaning solutions.

Greeting Card Merchandiser

American Greetings
Cleveland, Ohio
07.1984 - 10.1997
  • Managed product displays to enhance customer engagement and visual appeal.
  • Collaborated with marketing teams to align promotional strategies with retail execution.
  • Analyzed sales data to optimize inventory levels and product assortment.
  • Conducted regular store visits to ensure compliance with company guidelines.
  • Maintained inventory accuracy through systematic stock counting and reporting processes.
  • Communicated effectively with retailers to strengthen partnerships and drive sales initiatives.
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Maintained a clean and organized work environment at all times.
  • Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
  • Organized displays according to company standards and specifications.
  • Built product displays and placed appropriate signage for merchandise.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Scanned shelves and product cases for expired stock to discard outdated items.
  • Communicated and coordinated planogram execution with store management.
  • Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
  • Performed regular price checks on select items throughout the store location.
  • Inspected shipments for quality control purposes prior to stocking shelves or racks with merchandise.
  • Created merchandising plans based on customer buying habits and trends in the industry.
  • Participated in weekly meetings regarding upcoming promotions or changes in product lines.
  • Established processes for tracking damaged goods returns from retail outlets.
  • Maintained accurate records of all merchandise transactions including receipts, invoices, orders, discounts.
  • Collaborated with suppliers, manufacturers and retailers to properly execute merchandising plans.
  • Coordinated promotional events such as special sales or clearance items.
  • Cleaned and organized display cases, shelves and aisles.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
  • Built effective partner store relationships to improve customer satisfaction.
  • Monitored weekly, monthly and quarterly achievement goals.
  • Consulted with management and advertising teams to plan optimal promotions.
  • Presented updated floor plans and design strategy to store management.
  • Managed purchasing process for entire department.

Education

Associate of Science - Health Education

South University Savannah
GA
05-2017

Associate of Applied Science - Education

El Centro College
Dallas, TX
05-1983

Skills

  • Customer service
  • Team collaboration
  • Product expertise
  • Inventory management
  • Visual merchandising
  • Store operations
  • Safety compliance
  • Conflict resolution
  • Training and mentoring
  • Attention to detail
  • Effective communication
  • Problem solving
  • Time management
  • Adaptability to change
  • Relationship building
  • Using new equipment and problem solving

Affiliations

  • Quilting small lap quilts from scratch all done by hand.
  • Working on a special tree for Christmas highlighting the village history near where I reside.
  • Started work on a novel about a local old rundown abandoned house

Languages

Russian
Elementary

Accomplishments

  • Received the following honors during my college years.
  • 1. School Honor Roll
  • 2. Dean's Honor List
  • 3. Phi Theta Kappa

Timeline

Grocery Store Attendent

Weis Markets Inc
08.2009 - 08.2023

Grocery Bagger

Binghamton Giant Markets
10.1995 - 08.2009

Greeting Card Merchandiser

American Greetings
07.1984 - 10.1997

Associate of Science - Health Education

South University Savannah

Associate of Applied Science - Education

El Centro College