Proactive Unloader with passion for workplace safety and solid background of superior performance in related roles. Demonstrating 7 years of efficiency and safety, known for contributing to team objectives through hard work and collaboration. Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Unloader, Cashier, Inventory Control Mana, Stocker
Walmart
Sterling Heights And Taylor, Michigan
01.1999 - 11.2007
Stacked and strapped merchandise on pallets to ensure safe transport.
Inspected products for damages, shortages, and discrepancies.
Followed all safety regulations when handling heavy materials.
Utilized material handling equipment including forklifts, hand trucks, and pallet jacks.
Maintained a clean work area to promote efficiency and safety.
Provided assistance with other warehouse duties as needed.
Participated in inventory counts to maintain accurate stock levels.
Operated scanning devices to track merchandise throughout the facility.
Identified potential hazards while working around machinery and equipment.
Assisted customers with loading their vehicles at the loading dock area.
Sorted products into categories according to size, type, color., when necessary.
Transported goods between storage areas utilizing wheeled carts or dollies safely and efficiently.
Monitored stock levels in the warehouse to ensure adequate supply for customer orders.
Disposed of cardboard boxes and other packaging materials properly.
Repaired damaged packages before storing them away.
Collaborated with colleagues in order picking activities.
Communicated effectively with team members regarding shipment arrivals and departures.
Unloaded parcels from truck with care to avoid damage.
Operated forklifts, lift gates and pallet jacks with focus on safety and efficiency.
Corrected pallets of damaged or mislabeled products to reduce errors and losses.
Labeled packages and pallets to ensure efficient identification of items.
Read and attached appropriate labels and tags to products and packages for identification purposes.
Assisted in navigating large loads to assigned areas.
Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
Greeted customers and answered any questions they had about the store's products and services.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Stocked shelves with merchandise when needed.
Answered customer inquiries regarding store policies and procedures.
Processed returns and exchanges of merchandise in accordance with store policies.
Balanced daily transactions on a computerized point-of-sale system.
Conducted price checks for special orders or discounts as requested by customers.
Assisted customers over the phone regarding store operations, product information and order placement.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Ensured compliance with all safety regulations within the store environment.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
Identified discrepancies between actual count and register balance; made corrections accordingly.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
Followed company security procedures for handling large sums of money.
Performed other duties as assigned by management.
Operated cash register or POS system to receive payment by cash, check and credit card.
Accepted cash and credit card payments, issued receipts and provided change.
Answered customer questions and provided store information.
Collected payments and provided accurate change.
Delivered high level of customer service to patrons using active listening and engagement skills.
Helped customers find specific products, answered questions and offered product advice.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Worked closely with front-end staff to assist customers.
Trained new team members in cash register operation, stock procedures and customer services.
Processed sales transactions to prevent long customer wait times.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Answered product questions with up-to-date knowledge of sales and store promotions.
Learned roles of other departments to provide coverage and keep store operational.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Helped with purchases and signed customers up for rewards program.
Discounted purchases by scanning and redeeming coupons.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Verified customer age requirement for alcohol or tobacco purchases.
Processed refunds for worn, damaged and broken merchandise.
Used suggestive selling techniques to promote add-on sales.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Greeted customers promptly and responded to questions.
Answered phone calls to assist customers with questions and orders.
Processed customer payments quickly and returned exact change and receipts.
Counted and balanced cashier drawers.
Maintained work area and kept cash drawer organized.
Welcomed customers, offering assistance to help find store items.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Assisted customers by providing information and resolving complaints.
Built and maintained productive relationships with employees.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Answered customers' questions and provided information on store procedures or policies.
Education
Substitute Teaching Certification -
Board of Education Examiners
Cedar Falls
02-2024
Associate of Arts - Accounting
University of Phoenix
Tempe, AZ
10-2008
Skills
Loading and unloading
Heavy Machinery Operation
Hazardous materials knowledge
Shipment Preparation
Heavy Lifting Proficiency
Material Handling Equipment
OSHA Standards
Quality Control Procedures
Sorting and Stacking
Safety Protocols
Proper lifting techniques
Strong math skills
Workplace Safety
Forklift Operation
Pallet Jack Operation
Hand Truck Operation
Package and pallet staging
Scanner proficiency
Protective Equipment Use
Product verification
Visual Inspection
Multitasking
Certification
Substitute Teaching Certification Feb 2024
Experienced Forklift driver (drove forklift for SportRack Automotive in 1998) Built luggage racks for Chrysler
Affiliations
Volunteer at Valley Lutheran School
Volunteer at Turkey Hill Ranch Bible Camp
Playing Board Games
Planning gatherings and hosting people in my home
Baking and Cooking
References
References available upon request.
Timeline
Unloader, Cashier, Inventory Control Mana, Stocker