Rebecca De Guzman
Pleasanton,California
Summary
Results-driven professional with three years of managerial experience. Recognized for reliability and trustworthiness, I bring a dedicated and collaborative approach to team dynamics. A detail-oriented individual with a keen eye for precision, with strong creative and analytical skills that contribute to problem-solving and innovative thinking
Overview
7
7
years of professional experience
Work History
SALON RECEPTIONIST
Nine Two Five Salon
Pleasanton & Hayward, CA
07.2023 - Current
- Oversaw and managed the appointment books for stylists across multiple locations, ensuring optimal scheduling efficiency and client satisfaction
- Collaborated with stylists across multiple locations, providing support to achieve retail goals for salon products and hair extensions
- Actively monitored and tracked progress weekly, ensuring alignment with sales targets and implementing adjustments as needed
- Ensured the consistent cleanliness and tidiness of the salon throughout shifts, upholding high standards of hygiene and presentation.
SALON MANAGER
Victoria's Salon
Pleasanton, CA
08.2020 - 07.2023
- Improved efficiency by delegating tasks to receptionists and cleaning assistants, optimizing efficiency
- Developed monthly schedules for receptionists, hair stylist assistants, and cleaning assistants to ensure a smooth workflow
- Managed and oversaw monthly product orders, ensuring accurate inventory maintenance
- Facilitated the hiring process by coordinating interviews, conducting candidate assessments, and making hiring decisions based on qualifications
- Managed bi-monthly payroll processing for both employees and hair stylists
- Aided in salon marketing efforts by creating and disseminating promotional emails for hair products and special promotions to engage and inform clients.
SALON RECEPTIONIST
Victoria's Salon
Pleasanton, CA
08.2017 - 08.2020
- Maintained salon cleanliness to owner's standards during every shift and supervised a team of cleaning assistants for nightly closing duties
- Managed the scheduling for individual stylists
- Provided coaching and development support for newly hired receptionists.
Education
Some College (No Degree) - Human Resources Management
California State University of East Bay
Hayward, CA06-2025
Associate of Arts -
Las Positas Community College
Livermore, CA12-2020
High School Diploma -
Dublin High School
Dublin, CA06-2017
Skills
- Professional Learning Agility
- Teamwork and Collaboration
- Problem-Solving
- Provide Superior Customer Service
- Time Management
- Attention to Detail
- Organization
- Phone Etiquette
- Financial Transactions
- Complaint Resolution
Timeline
SALON RECEPTIONIST
Nine Two Five Salon
07.2023 - Current
SALON MANAGER
Victoria's Salon
08.2020 - 07.2023
SALON RECEPTIONIST
Victoria's Salon
08.2017 - 08.2020
Some College (No Degree) - Human Resources Management
California State University of East Bay
Associate of Arts -
Las Positas Community College
High School Diploma -
Dublin High School
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