Events and Hospitality program graduate experienced in employee relations, events management, and program development. Working with executive leadership, planned events that would inspire employee engagement and align both to budget and organizational objectives. In order to execute these plans, managed diverse teams of 30 or more individuals across multiple disciplines. To ensure a high-performance culture, utilized feedback and regularly cross-trained team members to provide opportunities for growth and to ensure overall objectives were met. Developed and maintained employee recognition programs that acknowledged top performers based on various KPIs that measured contribution and engagement. Proficient in graphic design, AP style company communications, and survey construction.
Hi, I’m
Rebecca Depew
Event Planning & Employee Relations Professional
Lewisville,TX
Summary
Overview
9
years of professional experience
Work History
Crowdsourced ComedySalt Lake City, UT
Performer - Instructor - Host - Tech
03.2022 - 01.2024
Job overview
- Developed strong improvisational skills through extensive training and 200+ performances, as well as hosting live events and corporate workshops.
- Participated in regular rehearsals, refining acting techniques and perfecting scene execution for optimal results on stage or screen through collaboration and continuous feedback.
- Mentored aspiring performers through workshops and one-on-one coaching sessions, sharing valuable insights from years of professional experience.
- Managed variety of technical equipment used in performances, including live sound and audio.
- Used social media to promote events and build audience.
Guitar CenterDraper, UT
Employee Engagement Manager
08.2021 - 01.2024
Job overview
- Managed multiple employee engagement projects for 300+ staff across three states, from inception through completion, delivering timely results aligned with budget, company goals and objectives.
- Promoted a positive work culture by organizing team-building activities and events throughout the year, including an annual "House Cup" Halloween tournament.
- Developed and monitored employee recognition programs while managing daily engagement campaigns.
- Designed and distributed engaging digital content, utilizing Canva, Microsoft Teams, Youtube and Intranet to keep associates updated on the latest company updates.
- Created and analyzed reports to monitor employee engagement and attrition trends; implemented improvements based on results.
Guitar CenterDraper, UT
Sales Representative
10.2017 - 07.2021
Job overview
- Enhanced client experience by addressing concerns promptly and providing exceptional service.
- Forged strong partnerships with coworkers and clients to elevate brand reputation.
- Achieved top performer status consistently for meeting sales goals and contributing to positive work environment.
Hobby LobbyFlower Mound, TX
Customer Service Manager
06.2016 - 08.2017
Job overview
- Promoted a culture of continuous improvement by regularly soliciting feedback from staff members regarding areas where improvements could be made and collaborating with management on solutions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Inspired team productivity by providing ongoing training and support to customer service representatives.
- Improved customer and employee experience through effective communication on organizational policies and updates.
- Managed multiple tasks simultaneously in quick-paced environments and under tight time deadlines.
AMC TheatresDallas, TX
Digital Cinema Manager
11.2014 - 03.2016
Job overview
- Managed daily and special event operations for a smooth cinema experience, ensuring timely screenings and optimal theater conditions for a seamless customer experience.
- Created a positive work environment through effective communication and team-building activities that fostered employee engagement.
- Interacted positively and professionally with customers and coworkers to build connections and nurture relationships.
- Supervised creation of exciting merchandise displays to engage audiences and communicate upcoming events.
- Analyzed sales data to optimize screening schedules based on audience preferences, maximizing attendance rates.
Skills
Employee Relations
undefinedTimeline
Performer - Instructor - Host - Tech
Crowdsourced Comedy
03.2022 - 01.2024
Employee Engagement Manager
Guitar Center
08.2021 - 01.2024
Sales Representative
Guitar Center
10.2017 - 07.2021
Customer Service Manager
Hobby Lobby
06.2016 - 08.2017
Digital Cinema Manager
AMC Theatres
11.2014 - 03.2016
University of Utah
Bachelor of Science from Sustainable Tourism And Hospitality Management
05.2001
Accomplishments
Accomplishments
Awarded Employee of the Month, November 2021 and June 2019, by Guitar Center for exceeding goals, excellent customer service, and for improving employee morale through well-executed, engaging events.